IT Systems Support Engineer

8 hours ago

Cebu City, Central Visayas, Philippines Centrics Networks Full time ₱900,000 - ₱1,200,000 per year

**Position: Systems Engineer

Location: Cebu City, Central Visayas

Job Type: Full-time (Onsite)**

RESPONSIBILITIES

  • Responsible for planning, designing, and implementing system-related solutions that meet client requirements, whether onsite or remotely.
  • Responsible for installing, configuring, and maintaining operating systems, application software, and system management tools.
  • Perform routine system patching, backup, and preventive maintenance.
  • Maintain software and security updates on endpoints and servers to protect against vulnerabilities and ensure compliance with organizational standards.
  • Respond to alerts and incidents, diagnose problems, and take corrective actions to minimize disruptions.
  • Investigate system-related issues, conduct root cause analysis, and collaborate with other teams to resolve issues, ensuring resolution within SLA.
  • Escalate critical incidents to higher-level support or specialized teams as needed and ensure timely resolution.
  • Maintain comprehensive records of incidents, changes, and resolutions for future reference and reporting.
  • A member of a team of engineers that performs 24x7 standby duties on a rotational basis.
  • Handle after office hours escalation, if necessary, either onsite or remote.
  • Required to attend vendor-sponsored training to ensure that product knowledge and skills are always updated.

QUALIFICATIONS

  • Bachelor's degree in Electronics Engineering, Computer Engineering, Information Technology, or other IT-related courses.
  • Minimum of 1 years of experience in a Systems Integrator environment and/or managing infrastructure systems.
  • Knowledgeable in Windows, Linux, VMware, and Storage Infrastructure.
  • Vendor specific certificates such as Dell, HP, Huawei, etc., will be advantageous.
  • Knowledge of infrastructure best practices, system technologies, operational processes, and system engineering methodologies.
  • Good interpersonal and communication skills with the ability to explain technology from a customer perspective.
  • Good project management and troubleshooting skills.
  • Basic network knowledge is required.

  • L2 Microsoft Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Agileit IT consultancy Full time ₱1,200,000 - ₱2,400,000 per year

    Position OverviewWe are looking for a skilled and experienced L2 Microsoft Support Engineer to join our IT operations team. This role involves handling escalated technical issues, providing in-depth support for Microsoft technologies, and collaborating with Level 1 engineers to resolve complex problems. The L2 Support Engineer will play a key role in...

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Thrive Full time

    About UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out amongst our peers. Thrive is on the look-out for individuals who don't view their...

  • Systems Engineer

    4 days ago

    Cebu City, Central Visayas, Philippines ABACODE Full time ₱15,000 - ₱30,000 per year

    Cebu City, Cebu, PhilippinesFull TimePhilippines - Information TechnologyMid LevelAbout UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out...

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time

    Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse...

  • Systems Engineer

    2 days ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time ₱1,200,000 - ₱3,600,000 per year

    As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.This is a full-time role, on a US shift and on a Work in the office set-up.If you have the right skill set, this may be your opportunity to...

  • Help Desk Support

    2 weeks ago

    Cebu City, Central Visayas, Philippines Advanced World Systems Inc. Full time ₱600,000 - ₱1,200,000 per year

    Advanced World Systems Inc. is hiring a Full time Help Desk Support role in Cebu City, Central Visayas. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, EveningTuesday: Morning, EveningWednesday: Morning, EveningThursday: Morning, EveningFriday: Morning, EveningCommand Center/HelpdeskJob...

  • Implementation Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines IT Group Pte Ltd Full time ₱201,600 - ₱204,000 per year

    General Description of the Position:The Implementation Engineer is responsible for the execution of the implementation project scope while acting as the point of contact during the project life cycle. The Implementation Engineer also serves as the first level of support for clients during the project life cycle, working with them in understanding their needs...

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Staff4Me Full time ₱300,000 - ₱600,000 per year

    Staff4Me is currently seeking a dedicated and experienced Break-fix Engineer to join our team. As a Break-fix Engineer, you will be responsible for providing technical support and resolving hardware and software issues for our clients. You will work closely with our clients and cross-functional teams to diagnose and fix problems in a timely...

  • Microsoft Systems Engineer

    6 days ago

    Cebu City, Central Visayas, Philippines Pan Asia Resources Full time ₱1,200,000 - ₱2,400,000 per year

    Job Overview:We are looking for aMicrosoft Systems Engineerwho will be responsible for supporting, implementing, and optimizing Microsoft technologies across the organization. The role involvestroubleshooting, technical support, and project implementationwhile ensuring systems remain up-to-date with the latest Microsoft developments. This position requires a...

  • Microsoft Systems Engineer

    2 days ago

    Cebu City, Central Visayas, Philippines The Pinnacle Operating System Inc. Full time ₱1,440,000 - ₱1,920,000 per year

    Job Overview:We are looking for a Microsoft Systems Engineer who will be responsible for supporting, implementing, and optimizing Microsoft technologies across the organization. The role involves troubleshooting, technical support, and project implementation while ensuring systems remain up-to-date with the latest Microsoft developments. This position...