IT Systems Support Engineer

1 week ago

Cebu City, Central Visayas, Philippines Centrics Networks Full time ₱900,000 - ₱1,200,000 per year

**Position: Systems Engineer

Location: Cebu City, Central Visayas

Job Type: Full-time (Onsite)**

RESPONSIBILITIES

  • Responsible for planning, designing, and implementing system-related solutions that meet client requirements, whether onsite or remotely.
  • Responsible for installing, configuring, and maintaining operating systems, application software, and system management tools.
  • Perform routine system patching, backup, and preventive maintenance.
  • Maintain software and security updates on endpoints and servers to protect against vulnerabilities and ensure compliance with organizational standards.
  • Respond to alerts and incidents, diagnose problems, and take corrective actions to minimize disruptions.
  • Investigate system-related issues, conduct root cause analysis, and collaborate with other teams to resolve issues, ensuring resolution within SLA.
  • Escalate critical incidents to higher-level support or specialized teams as needed and ensure timely resolution.
  • Maintain comprehensive records of incidents, changes, and resolutions for future reference and reporting.
  • A member of a team of engineers that performs 24x7 standby duties on a rotational basis.
  • Handle after office hours escalation, if necessary, either onsite or remote.
  • Required to attend vendor-sponsored training to ensure that product knowledge and skills are always updated.

QUALIFICATIONS

  • Bachelor's degree in Electronics Engineering, Computer Engineering, Information Technology, or other IT-related courses.
  • Minimum of 1 years of experience in a Systems Integrator environment and/or managing infrastructure systems.
  • Knowledgeable in Windows, Linux, VMware, and Storage Infrastructure.
  • Vendor specific certificates such as Dell, HP, Huawei, etc., will be advantageous.
  • Knowledge of infrastructure best practices, system technologies, operational processes, and system engineering methodologies.
  • Good interpersonal and communication skills with the ability to explain technology from a customer perspective.
  • Good project management and troubleshooting skills.
  • Basic network knowledge is required.

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines ABACODE Full time ₱15,000 - ₱30,000 per year

    Cebu City, Cebu, PhilippinesFull TimePhilippines - Information TechnologyMid LevelAbout UsThrive is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services. Our corporate culture, engineering talent, customer-centric approach, and focus upon "NextGen" services help us stand out...

  • Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc Full time ₱1,200,000 - ₱3,600,000 per year

    As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse computing environments.This is a full-time role, on a US shift and on a Work in the office set-up.If you have the right skill set, this may be your opportunity to...

  • Microsoft Systems Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Pan Asia Resources Full time ₱1,200,000 - ₱2,400,000 per year

    Job Overview:We are looking for aMicrosoft Systems Engineerwho will be responsible for supporting, implementing, and optimizing Microsoft technologies across the organization. The role involvestroubleshooting, technical support, and project implementationwhile ensuring systems remain up-to-date with the latest Microsoft developments. This position requires a...

  • Microsoft Systems Engineer

    1 week ago

    Cebu City, Central Visayas, Philippines The Pinnacle Operating System Inc. Full time ₱1,440,000 - ₱1,920,000 per year

    Job Overview:We are looking for a Microsoft Systems Engineer who will be responsible for supporting, implementing, and optimizing Microsoft technologies across the organization. The role involves troubleshooting, technical support, and project implementation while ensuring systems remain up-to-date with the latest Microsoft developments. This position...

  • Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines LENET Full time ₱20,000 - ₱22,000 per year

    Join our team as a Support EngineerIn this role, you'll be on the frontlines, delivering exceptional, client-first service to our valued partners. As an integral part of our team, you will provide enterprise-level technical assistance, leveraging your comprehensive expertise across modern IT infrastructure, including POS systems, cybersecurity, network...

  • Sales Support VA

    1 week ago

    Cebu City, Central Visayas, Philippines SCALE UP BUSINESS SUPPORT OPC Full time ₱350,000 - ₱700,000 per year

    About the Role: We're looking for a highly organized and proactive Sales Support Virtual Assistant to provide dedicated inside-sales support for our Engineering Services team. You'll play a key role in keeping the sales pipeline active by handling outreach, client follow-ups, scheduling, proposal preparation, and CRM management — allowing the Sales Lead...

  • Support Engineer

    1 week ago

    Cebu City, Central Visayas, Philippines The CodeBox Inc. Full time ₱30,000 - ₱60,000 per year

    A fast-growing tech company is seeking a proactive and technically skilled Support Engineer to join its Customer Support team. This is a client-facing role where you will provide first- and second-tier technical support, troubleshoot issues across various platforms, and work closely with internal teams to ensure customers receive world-class service.If you...

  • Technical Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Tahche Outsourcing Services Inc. Full time ₱948,000 - ₱1,188,000 per year

    Our US Partner Client is a rapidly growing technology solutions provider focusing upon Cloud, Cyber Security, Networking, Disaster Recovery and Managed Services.As a Systems Engineer, you will have the responsibility for remote client support, as well as the potential for infrequent onsite support, including heavy interaction with end-users in diverse...

  • Software Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Amdocs Full time ₱250,000 - ₱750,000 per year

    Job ID:205620Required Travel: MinimalManagerial - NoLocation: Philippines - BGC (Amdocs Site)Who are we?Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences...

  • API Support Engineer

    2 weeks ago

    Cebu City, Central Visayas, Philippines Guesty Full time $60,000 - $80,000 per year

    Guesty is the all-in-one platform helping hospitality businesses around the world automate, optimize, and scale their operations.We're a fast-growing global startup that's transforming how the industry works — from guest experience to business growth.With a powerful suite of features and integrations with 150+ industry partners — including Airbnb, Vrbo,,...