IT Business Analyst

Company Description

Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.

Powered by an advanced AI proprietary platform , a national network of 1,300 brokers, 230 retail stores, a team of experienced buyer's agents, integrated property search and conveyancing, Aussie is supporting customers at every step of their property journey to find, buy and own with more confidence than ever before. Lendi Group's loan book is more than $100b and it was named Australia's Aggregator of the Year for 2024.

To learn more about life at Lendi Group check out our blog:

About the role

As a Business Analyst, you'll play a crucial role in bridging the gap between our business needs and technology solutions. Your primary responsibility will be to analyse business problems, business processes, gather requirements, and propose solutions to address various business challenges and opportunities. You will lead by example by embracing the Agile principles and BA Best Practices and will provide guidance and mentorship to other team members.

We are seeking a candidate who is enthusiastic about occasional in-office collaboration. This role provides a unique opportunity to connect directly with our stakeholders, fostering strong partnerships and enhancing relationships.

• Collaborate within a cross-function digital team, including Product Management, Engineering and Design.

• Bridge the gap between business needs and technology solutions, driving impactful changes.

• Utilise strong analytical skills to propose, document, and deliver solutions.

• Define concise, end-to-end user stories for frontend and backend development in an agile environment.

• Conduct and document detailed analysis, facilitate requirements elicitation activities to identify business requirement and translate into user stories.

• Analyse and map our platform data to AOL across all of our Lenders.

• Collaborate with cross-functional Agile teams (Engineering, Product, Design, QA) in remote and on-site settings.

• Provide BAU support, including helpdesk ticket resolution.

Qualifications

• Proven end-to-end Business Analyst experience (2 years) within Agile Scrum.

• Data integrations experience/knowledge is essential.

• Experience in the use of JIRA and Confluence to manage requirements, track progress, and facilitate collaborative documentation across agile teams.

• Able to work autonomously and adapt to shifting priorities in a dynamic environment.

• Familiarity with Nextgen ApplyOnline platform (preferred)

• Familiarity with XML, comfortable with reading and understanding technical documentation (preferred)

• Solid understanding of the home loan application lifecycle, with a focus on lending-specific requirements (preferred)

Additional information

Lendi Group teams operate across Australia and the Philippines. Bringing together diverse expertise, innovative technology and a customer-first approach, our teams work seamlessly to simplify the property journey, helping Australians find, buy and own property with confidence.

We support our people in a variety of ways, but a few of the benefits that our people rave about include:

• A vibrant, relaxed, yet professional culture.

• We offer a hybrid working arrangement designed to support work-life balance while fostering meaningful connection and collaboration, with a requirement to work from our Makati office at least once a month.

• A holistic wellbeing programs offering 24/7 support to enable our team to thrive at home and work.

• Comprehensive HMO coverage for you and one free dependent, along with life insurance starting from Day 1.

• Access to 25 days of leave, made up of 20 vacation days and 5 sick days.

• Monthly internet subsidy to help you stay productive at home

• Access to ongoing training and clear pathways for growth and promotion as part of your career journey with us.

• Access to all government-mandated benefits, including SSS, PhilHealth, and Pag-IBIG.

Our culture is guided by our three core values: We Are Stronger United; Act Like You Own It; and Keep Home Loans Human. These values are part of our DNA—helping us attract, engage, and grow the right talent while building best-in-class products. Together with our principles, they guide how we collaborate, support one another, and make decisions to drive progress with purpose.

We're committed to fostering a diverse and inclusive community at Lendi Group. We believe that a team reflecting the world around us leads to greater innovation, stronger collaboration, and a more engaging workplace.

This is an opportunity to shape the future of a fast-growing, purpose-driven company that's transforming the homeownership journey.

Ready to contribute to Lendi Group's next chapter? Apply now and be part of something big