Trainer

2 days ago

Pasig, National Capital Region, Philippines Wonders Corporation Full time ₱250,000 - ₱500,000 per year


Trainer must
demonstrate several key attributes in order to be considered for the position.

Included in the list are the following:

  • A
    quick and willing learner that can master all details of our product and call
    taking techniques
  • Enthusiasm
    for our business. Takes ownership and acts on behalf of the entire company
  • Passion
    for helping others. Takes great satisfaction in seeing our clients' business
    succeed
  • The
    intelligence to recognize areas of improvement in the company, and the ability
    to articulate/execute them
  • Energetic
    and capable of maintaining command and attention in the training room
  • A
    drive to motivate the team to service our clients the best possible way
  • Has
    relentlessly high standards for oneself and his/her team – many people may
    think these standards are unreasonably high
  • trong
    work ethic and a can-do attitude

Basic Purpose and Scope of the Position
Responsibilities

  • Responsible
    for training new agents
  • Will
    play a crucial role in the overall new hire training process
  • Develop
    and oversee the performance of new agents
  • Plan
    for upcoming organizational needs and implement strategies in a proactive
    manner
  • Work
    and communicate with other departments to ensure ideas/strategies are
    effectively executed and that they are done with all areas of the company's
    needs in mind
  • Other
    duties as assigned

Qualifications:

·
At
least 5 years of work experience as a trainer in a BPO or Call Center
Company

·
Bachelor's
degree in any field. Undergraduates are also considered for the role.

Walk-in anytime
between 8am to 5pm, Monday to Saturday at 8F Rockwell Business Center Tower 3,
Ortigas Avenue Pasig City. Bring 1 copy of resume and valid ID


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