Facilities Operations Manager

The Facilities Operations Manager is responsible for the efficient, reliable, and scalable daily operations of WrkPod sites across the Philippines. This role has a strong project management and construction execution focus, ensuring that:

● New sites are developed and launched to WrkPod's standards.

● Existing sites are refreshed and maintained at a premium level.

● Critical services such as power, utilities, and internet connectivity are always operational.

The Facilities Operations Manager must be able to 'walk the talk', deal with complex multi-stakeholder environments, and maintain a 24/7 mindset to keep facilities secure, reliable, and client-ready.

This position frees up the Executive Manager & CFO to concentrate on strategy and growth, making it a critical enabler of WrkPod's expansion journey.

A 20,000 signing bonus awaits the successful hire

Job Qualifications/Requirements

• Tertiary qualifications in Business Administration, Operations Management, Engineering, or related field.
• Minimum of 5 years' experience in Facilities Operations Management with strong project and construction management exposure, ideally in IT-BPM, commercial real estate, or large scale tech-driven environments.
• Proven record of managing complex fit-outs, multi-site operations, andvendor/stakeholder negotiations.
• Strong grasp of project management methodologies, facilities management, and compliance.
• Strong project management and construction oversight skills.
• Proficiency in Microsoft 365/Google Suite (Docs, Presentations, Spreadsheets).
• Excellent vendor and stakeholder management abilities.
• Solid budget planning, CAPEX/OPEX tracking, and cost-control capabilities.
• Strong leadership and team development skills.
• Analytical, detail-oriented, and problem-solving mindset.
• Ability to "walk the talk" and deliver in high-pressure, multi-stakeholder environments.

Job Responsibilities:

Site Development & Expansion:

● Lead the end-to-end planning, fit-out, and commissioning of new WrkPod sites in alignment with business growth strategies.

● Oversee and collaborate with internal project manager, vendors, and stakeholders for project timelines, budgets, and scopes to ensure efficient,compliant, and high-quality delivery.

● Drive refresh and upgrade projects across existing facilities to maintain high standards.

Operational Continuity & Reliability:

● Ensure 24/7 availability of power, utilities, and internet connectivity across all sites.

● Implement preventive maintenance schedules to reduce downtime and

operational risk.

● Act as the escalation point for urgent operational issues and ensure rapid resolution.

Project Management & Compliance:

● Apply structured project management methodologies for site rollouts, upgrades, and maintenance.

● Monitor CAPEX planning and execution with strict fiscal control.

● Ensure compliance with building, safety, and regulatory requirements across all facilities.

Stakeholder & Vendor Management:

● Coordinate with landlords, contractors, utility providers, and government bodies to secure smooth site operations.

● Negotiate service contracts and monitor vendor performance against KPIs.

● Build strong working relationships with internal stakeholders to align operations with growth needs.

Team Leadership & Development:

● Provide leadership, mentoring, and support to the site operations team.

● Build a culture of accountability, efficiency, and continuous improvement.

● Upskill the team in project management, compliance, and technical operations readiness.

Job Type: Full-time

Benefits:

• Company events
• Health insurance
• On-site parking
• Pay raise

Application Question(s):

• This role is open only to applicants based in or near Dumaguete City, as no relocation package is provided.
• Do you have experience creating project plans that include a budget, timeline, risk assessment, and resource allocation?

Education:

• Bachelor's (Required)

License/Certification:

• license as an Architect (Required)
• license as a civil engineer or architect (Required)

Work Location: In person