IT Support Specialist
6 days ago
The job holder contributes to the growth and profitability of CSR by being responsible for the following Key Result Areas (KRAs):
- IT Support for Sales and Internal Users
- Network, Routing, and Configuration Support
- IT Equipment Setup & Deployment
- Project Implementation Assistance
- Documentation and Reporting
DUTIES AND RESPONSIBILITIES
- IT Support for Sales and Internal Users
- Provide technical assistance to Sales and internal staff by performing the following:
- Troubleshooting desktop, laptop, network, and application issues.
- Ensuring proper operation of devices and software used for daily transactions.
- Supporting user access management (email, shared folders, systems).
- Conducting basic repairs, system updates, and maintenance.
- Network, Routing, and Configuration Support
- Assist in managing network and IT infrastructure, including:
- Configuration of routing, switching, and VLANs.
- Setup and maintenance of firewall, DHCP, and related network services.
- Monitoring network performance and reporting irregularities.
- Assisting in implementing IT security policies and access controls.
- IT Equipment Setup & Deployment
- Prepare, configure, and deploy IT equipment such as:
- Workstations, printers, and peripherals.
- Network devices such as routers, switches, and Wi-Fi equipment.
- Firewalls, servers, and communication equipment as required.
- Conducting acceptance testing and documentation.
- Project Implementation Assistance
- Assist in ICT project executions by performing:
- On-site IT support during installations and configurations.
- Coordination with Engineering and Project Teams for technical requirements.
- Preparation of Proof of Compliance (POC) and other required documents.
- Participation in testing, commissioning, and turnover activities.
- Documentation and Reporting
- Prepare technical reports such as:
- Incident logs, support tickets, and resolutions.
- Network and equipment documentation updates.
- POC documentation and client compliance reports.
- Perform other related tasks as maybe assigned by immediate superior from time to time.
Education
Bachelor's degree in Computer Science, Information Technology, or any related four-year computer course.
Licensure
Not required
Experience
At least 1 year of relevant work experience in IT support, networking, or technical operations.
Competencies
- Technical Skills: Networking, routing, switching, firewall configuration, DHCP, basic server administration.
- Troubleshooting and diagnostic skills.
- Customer service orientation.
- Good communication and interpersonal skills.
- Detail-oriented, analytical, and proactive.
- Ability to multitask and work under minimal supervision.
Job Type: Full-time
Benefits:
- Company events
- Opportunities for promotion
- Promotion to permanent employee
Work Location: In person
-
Sales Account Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Cabletech Support & Resources Inc. Full timeJob SummaryThe Sales Account Specialist is responsible for maintaining strong relationships with clients, supporting the sales process, and ensuring customer satisfaction through proactive account management. The role serves as a key liaison between the client and internal departments, assisting with inquiries, order processing, and after-sales coordination...
-
Production Admin Support
2 weeks ago
Biñan, Calabarzon, Philippines Convergent Facility Services Inc. Full timeOpportunity to gain an international standards experience from a WORLD-RENOWNED AMERICAN COMPANYP20,000 to P25,000 Salary PackageHMO Health Insurance (In-patient and Out-patient Benefits), Personal Accident Insurance, Complete Statutory BenefitsThe Production Admin Support is responsible for providing administrative and operational assistance to the...
-
IT Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Quest-Air Technology Phils., Inc. Full timePosition SummaryThe IT Specialist/Supervisor is responsible for overseeing daily technology operations, managing IT systems, ensuring network security, and providing technical support to end users. This role supervises IT staff, coordinates projects, and ensures the organization's technology environment is reliable, secure, and aligned with business...
-
Employee Relations Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Phils. Full timeEmployee Relations SpecialistGardenia Bakeries Philippines Inc.Job Description:Gardenia Bakeries Philippines Inc. is looking for an Employee Relations Specialist to join our growing team. This role is responsible for handling employee concerns, assisting with labor relations, and ensuring compliance with company policies and labor laws. The Employee...
-
Enterprise Sales Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Asian Vision Enterprise Full timeCompany DescriptionAsian Vision focuses on becoming a trusted partner in providing comprehensive solutions for Connectivity, Cable, and ICT requirements. With a commitment to supporting businesses, the company enables its clients to focus on growth and success by managing their technical needs efficiently. At Asian Vision, strong partnerships are key,...
-
Product Specialist
7 days ago
Biñan, Calabarzon, Philippines Phils. Full timeJob Description:Gardenia Bakeries Philippines Inc., the leading and fastest-growing bread brand in the country, is looking for a Product Specialist to join our dynamic team. This role plays a crucial part in driving brand growth by assisting in the formulation, execution, and monitoring of marketing plans. The Product Specialist will be responsible for...
-
Programmer/IT Specialist
20 hours ago
Biñan, Calabarzon, Philippines Quest-Air Technology Phils., Inc. Full timeWe are a small–medium-sized company with an in-house system that supports our daily operations. We value practical solutions, clear communication, and long-term collaboration over hype and constant rewrites.What You'll DoDevelop and maintain internal applications and toolsFix bugs and improve existing systemsWork closely with non-technical staff to...
-
Recruitment Specialist
7 days ago
Biñan, Calabarzon, Philippines Ubiquity Global Services, Inc. Full timeWe're Hiring The Recruitment Specialist is responsible for providing administrative and logistical support of company-wide recruiting efforts. The Recruiter assists with the screening and interview process, and provides other support, as needed. Day-to-day responsibilities: Achieves On time delivery of agent hiring requisitions within the agreed...
-
Property Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Cathay Land Inc Full timeJoin Our Growing Sales Team at South ForbesIf you're looking for a career where you can meet new people, learn something new every day, and grow your earning potential, this might be the right place for you.We're looking for Property Specialists who want to build a career in real estate with Cathay Land Inc., one of the country's most trusted developers....
-
Prior Authorization Specialist
2 weeks ago
Biñan, Calabarzon, Philippines Ubiquity Full timePrior Authorization Specialist (Healthcare)Southwoods, Binan, PhilippinesAt Ubiquity, we live and breathe our mantra: Head, Heart, Hustle. This isn't just a philosophy—it's the foundation of who we are and what we do. As a Customer Service Representative, you'll embody this mantra every day, delivering exceptional service with expertise, empathy, and a...