Guest Care Officer
6 days ago
Guest Care / Reservations Officers
at the award-winning Masungi Georeserve manage the end-to-end customer experience from inquiries to post-visit feedback. The guest care officers ensure a seamless guest experience for the geotourism component of the project, ultimately helping sustain environmental conservation efforts.
Daily tasks include:
- Manage the online reservations system
- Track payments and calendaring
- Coordinate with operations team to ensure smooth delivery of services
- Provide personal and timely service via phone calls, emails, and SMS
- Provide administrative support to team
Candidates with superior English and Filipino communication skills (oral and written), a customer service mindset, and an interest in nature conservation/sustainable tourism will be prioritized.
Tourism and hospitality graduates are encouraged to apply. This role is ideal for those with 0-2 years of relevant working experience and those comfortable working in a nature setting.
Shared on-site living quarters in Baras, Rizal (Km. 45 Marcos Highway; 1.5 hours from Metro Manila) may be provided for hired candidates upon request.
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