URGENT: Branch Operations Assistant
4 days ago
We are looking for a detail-oriented and customer-focused Branch Operations Assistant to support our daily branch operations. This role is ideal for someone with a background in loan processing and customer service who thrives in a fast-paced, service-driven environment.
Key Responsibilities:
- Assist in day-to-day branch operations
- Process loan applications and support documentation requirements
- Provide excellent customer serviceto clients and walk-in applicants
- Coordinate with internal departments regarding loan processing and client concerns
- Maintain accurate records, files, and reports
- Support the branch team in administrative and operational tasks
Qualifications:
- With experience in loan processing
- With background in customer service
- Experience in the banking or finance industry is a big plus
- Client-oriented, with strong interpersonal and communication skills
- Hardworking, reliable, and detail-oriented
- With a pleasant attitude and professional demeanor
What We Offer:
- Good compensation
- Great benefits
- Healthy and supportive work environment
- Stable employment
- Training and career growth opportunities
Job Type: Full-time
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Health insurance
- Life insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Application Question(s):
- Do you have experience in loan processing? If yes, how long?
- Do you have customer service experience (front desk, client support, banking, or similar)?
- Have you worked in the banking or finance industry before?
Education:
- Bachelor's (Preferred)
Work Location: In person
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