URGENT: Branch Operations Assistant

4 days ago


General Santos, Soccsksargen, Philippines Macondray Finance Corporation Full time

We are looking for a detail-oriented and customer-focused Branch Operations Assistant to support our daily branch operations. This role is ideal for someone with a background in loan processing and customer service who thrives in a fast-paced, service-driven environment.

Key Responsibilities:

  • Assist in day-to-day branch operations
  • Process loan applications and support documentation requirements
  • Provide excellent customer serviceto clients and walk-in applicants
  • Coordinate with internal departments regarding loan processing and client concerns
  • Maintain accurate records, files, and reports
  • Support the branch team in administrative and operational tasks

Qualifications:

  • With experience in loan processing
  • With background in customer service
  • Experience in the banking or finance industry is a big plus
  • Client-oriented, with strong interpersonal and communication skills
  • Hardworking, reliable, and detail-oriented
  • With a pleasant attitude and professional demeanor

What We Offer:

  • Good compensation
  • Great benefits
  • Healthy and supportive work environment
  • Stable employment
  • Training and career growth opportunities

Job Type: Full-time

Benefits:

  • Additional leave
  • Company Christmas gift
  • Company events
  • Health insurance
  • Life insurance
  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Promotion to permanent employee

Application Question(s):

  • Do you have experience in loan processing? If yes, how long?
  • Do you have customer service experience (front desk, client support, banking, or similar)?
  • Have you worked in the banking or finance industry before?

Education:

  • Bachelor's (Preferred)

Work Location: In person



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