Facilities Technician

Role Overview
The Facilities Technician is responsible for ensuring the operational integrity, safety, and cleanliness of the organization's physical infrastructure. This role involves conducting routine inspections, performing minor repairs, managing job orders, and supporting contractors and vendors. The technician serves as a key point-person for facility and security policies, contributing to a safe, efficient, and well-maintained workplace.

Specific Duties And Responsibilities

• Monitor daily facility operations and conduct routine inspections across various systems:
• Architectural/Civil, Mechanical, Electrical, Electro-mechanical, Plumbing, Fire Protection, FDAS, and Auxiliary Systems (AV, PA, Appliances, WLD, Plasma Air, etc.)
• Assess preventive maintenance needs, utility consumption, system malfunctions, and required repairs
• Inspect housekeeping operations including manpower deployment, supply levels, and overall cleanliness
• Perform minor repair and maintenance tasks:
• AC temperature balancing and provision of temporary cooling
• Electrical fixture replacement and repair using appropriate tools
• Appliance/equipment electronic parts quick fix
• Plumbing repairs such as leak fixes and drain unclogging
• Painting touch-ups and carpentry adjustments (e.g., locks, handles)
• Reconfigure and repair modular office equipment and furniture
• Manage job orders and respond to ticketing system requests; ensure timely issue resolution and close-out
• Assist contractors and vendors during on-site activities including PMS, fit-outs, installations, emergency repairs, and deliveries
• Act as the point-person for facility and security policies and procedures
• Perform other work-related duties, as assigned

COMPETENCIES
Core Competencies (Must-have)

• Technical Knowledge:

Proficient in building systems and maintenance procedures

• Problem Solving:

Diagnoses complex system failures and implements effective, timely solutions

• Attention to Details:

Thorough in inspections, documentation, and repairs

• Communication:

Coordinates with internal teams and vendors/third party workers; documents activities and reports issues clearly

• Teamwork:

Works collaboratively with other departments and facility staff

Complementary Competencies (Good-to-have)

• Safety Awareness and Compliance:

Strong understanding of workplace safety protocols

• Adaptability:

Capable of handling changing priorities and emergency situations

• Inventory Management:

Secures the flow of asset deployment records necessary for operational continuity

Qualifications
Educational

• High school diploma or technical certificate required
• Vocational courses graduate or higher is a plus
• Basic Occupational Safety and Health (BOSH) certification preferred

Professional

• Skilled in either mechanical, electrical, plumbing, building management system or carpentry.

Work Conditions

• Excellent oral and written English communication skills
• Proficient in using common hand, power, and specialty tools
• Willingness to work in a 24/7 rotating shift environment
• Meets company standards for attendance and punctuality
• Flexible work hours, including weekends and holidays
• Good color vision and hearing
• Ability to push a minimum of 100 lbs (e.g. cleaning appliances) and lift up to 50 lbs (e.g. trash, supplies)

Comfortable with physical tasks including climbing ladders, kneeling, bending, walking, and horizontal positioning.