Assistant Manager

1 day ago

Ayala Alabang, National Capital Region, Philippines Comrise Full time ₱600,000 - ₱720,000 per year

Responsibilities:

  • Facilitate new hire training for Pre-process and/or Process Training batches.
  • Create and/or acquire training procedure manuals, guides, and course materials.
  • Conduct TNA for BAU Refreshers.
  • Create, organize, plan, and deliver various forms of onboarding, orientation, and training for employees.
  • Maintain records of training and development activities, attendance, results of tests and assessments, and retraining requirements.
  • Conduct Train-the-Trainer Programs for new trainers/ capability upliftment training for existing trainers.

Qualifications:

  • Amenable to Work Onsite at our Alabang Site.
  • Completed at least 2nd year college.
  • With at least 2 years' experience in managing a training team, preferably in a BPO setup.
  • Experienced in Train the Trainers program.
  • Experience in both process training and foundation skills/communication skills training.
  • Must have experience in General Insurance or Property and Casualty Insurance account / Insurance Sales and Customer Service account.

Job Types: Full-time, Permanent

Pay: Php55, Php60,000.00 per month

Work Location: In person

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