Onsite Verifications Agent

21 hours ago

Manila, National Capital Region, Philippines NTT Business Process Outsourcing Full time ₱144,000 - ₱300,000 per year

Position: Offline Verifications Agent

Position Status: Full Time – Onsite

Hours of Work: Monday – Friday – EST Day Time Hours (Shift may vary depending on business needs)

Salary: 20,000 + 3,000 + overnight premium (Peso)

Position Overview:

The Verification Agents will be listening to calls made by the Inbound and Outbound sales teams to make ensure that the agents have properly received approval to set up the recurring order. The verification agent will also make sure the Recurring order was set up properly in the system will all the items requested. While listening to a call, it must also be confirmed by the Verifications Agent that the sales agents have read the provided script accurately.

Responsibilities:

  • Handle private personal information in accordance with confidence
  • Recognize and report possible misrepresentation
  • Call listening of calls made by the Inbound and Outbound sales teams
  • Ensure recurring orders are inputted into systems correctly
  • Confirm that sales agents are following given scripts
  • Record customer information and maintain database by obtaining, entering, and verifying required data
  • Ensure quality service by following departmental and company policies, procedures, and standards as well as adhering to compliance policies, procedures, and standards
  • Ensure accurate validation of insurance benefits

Requirements:

  • Strong attention to deal
  • Active listening skills
  • Strong Verbal and Written Communication skills
  • An ability to navigate multiple computer systems
  • An ability to work in a target-driven environment
  • Ability to access and use the Google Authenticator application daily (Via Smart Phone or Tablet)

NTT BPO is an equal opportunity employer and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

  • WFH - Benefit Verifications Agent

    1 week ago

    Manila, National Capital Region, Philippines Brunt Work Full time ₱360,000 - ₱444,000 per year

    OverviewJoin a dedicated chiropractic and wellness care provider that offers natural and effective treatments to help patients achieve better health and well-being. This role is ideal for someone with experience in the medical industry and a keen eye for detail, particularly in insurance verification and claims management.Job HighlightsMonthly Rate: Php...

  • Agent Services Admin

    20 hours ago

    Manila, National Capital Region, Philippines Lendi Group Full time ₱250,000 - ₱500,000 per year

    Company Description Lendi Group is a market-leading digital platform business that is focused on revolutionising the entire property journey. It operates Lendi - Australia's original and #1 digital mortgage brand - and the iconic Aussie franchise.Powered by an advanced AI proprietary platform, a national network of 1,300 brokers, 230 retail stores, a team of...

  • Agentic Analyst

    3 days ago

    Manila, National Capital Region, Philippines LILT Full time ₱360,000 - ₱720,000 per year

    About LILTAI is changing how the world communicates — and LILT is leading that transformation.We're on a mission to make the world's information accessible to everyone, regardless of the language they speak. We use cutting-edge AI, machine translation, and human-in-the-loop expertise to translate content faster, more accurately, and more cost-effectively...

  • Client Service Analyst(Email Verification)

    21 hours ago

    Manila, National Capital Region, Philippines JPMorganChase Full time ₱900,000 - ₱1,200,000 per year

    JOB DESCRIPTIONOur Client Service Analyst safeguard your campaigns by validating email lists, reducing bounce rates, and maximizing deliverability. Trust us to keep your outreach accurate, efficient, and impactful—so your message always lands where it matters most.As a Client Service Analyst within the Global Client Support Team, you will be part of the...

  • Data Entry Agent

    1 week ago

    Manila, National Capital Region, Philippines AS White Global Full time ₱900,000 - ₱1,200,000 per year

    THE OPPORTUNITYOur client is a leading Australian claims management provider, specializing in workers' compensation. With over 100 years of experience, our client partners with government bodies and employers to deliver tailored injury management solutions that support safe, sustainable return-to-work outcomes.They are hiringData Entry Agentsto be part of...

  • Contact Center Coordinator

    3 days ago

    Manila, National Capital Region, Philippines Public Safety Savings and Loan Association, Inc. (PSSLAI) Full time ₱300,000 - ₱600,000 per year

    Job Summary:The Contact Center Coordinator shall be responsible for outbound and inbound calls, emails and text messages from the members and agents of the association in loan assessments. The position is also responsible for the handling of Field Agents of Non Voice Support, Text Blast and outbound calls in a timely manner. They also promote and advise...

  • Assistant Leasing Agent

    1 week ago

    Manila, National Capital Region, Philippines Safeguard Global Full time ₱300,000 - ₱600,000 per year

    About the RoleWe are seeking a proactive and detail-orientedAssistant Leasing Agentto support leasing operations and resident relations for a growing property management team. This role will work closely with the Leasing Coordinator to ensure vacant units are marketed effectively, prospects are engaged and converted, and move-ins are handled smoothly.The...

  • Onsite Technical Support Representative

    6 days ago

    Manila, National Capital Region, Philippines Instructure Full time ₱1,800,000 - ₱3,600,000 per year

    At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate...

  • Onsite Technical Support Representative

    1 week ago

    Manila, National Capital Region, Philippines Instructure Full time ₱180,000 - ₱270,000 per year

    At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate...

  • Onsite - Conveyancing Paralegal (VIC)

    2 weeks ago

    Manila, National Capital Region, Philippines Law Assist Pty Ltd Full time ₱600,000 - ₱800,000 per year

    This role involves providing paralegal and administrative support with a primary focus on property and conveyancing matters. You will assist the lead property lawyer with end-to-end conveyancing transactions, manage contract preparation and review, coordinate with clients, agents, and external parties, and handle document lodgement and settlement processes....