Insurance Verification

1 day ago

Manila, National Capital Region, Philippines Virtual Rockstar Full time $40,000 - $80,000 per year

This is a remote position.

Virtual Rockstar is seeking a highly accurate and proactive Insurance Verification & Authorization Specialist to support a growing physical therapy practice operating across multiple U.S. states. This is a full-time remote role, ideal for a detail-oriented virtual assistant with experience in healthcare admin, insurance workflows, and EMR systems.

About the Practice

This physical therapy group is focused on delivering exceptional, outcomes-driven care across a multistate network of clinics. Their internal culture values efficiency, clarity, teamwork, and excellent patient service — and they are looking for a virtual team member who shares those values and can help maintain the high standard of support they promise both patients and providers.

Schedule & Requirements

  • Full-time, remote

  • Work hours: U.S. Mountain Standard Time (MST)

  • Must have a reliable high-speed internet connection

  • Must use dual monitors for optimal workflow and speed

  • Must be comfortable working in a fast-paced, high-volume environment

Why Join This Team?

  • Be part of a mission-driven organization helping patients across multiple states

  • Join a team that values process, professionalism, and proactive problem-solving

  • Long-term remote opportunity with daily collaboration and clear expectations

  • Use your insurance expertise to ensure patients receive timely, approved care

  • Work with a respectful, communicative, and high-functioning team

Responsibilities

  • Verify patient insurance eligibility and benefits across a variety of payers and plans

  • Obtain prior authorizations and referrals as required by insurance

  • Accurately update patient insurance records within the EMR (WebPT)

  • Communicate effectively with patients and internal teams to clarify insurance requirements

  • Proactively follow up on pending verifications or authorization requests

  • Flag and report issues that may affect patient scheduling or treatment approval

  • Support insurance documentation and maintain organized digital records

  • Collaborate via Microsoft Teams with onsite and remote administrative staff

Tools You'll Use

  • EMR: WebPT

  • Communication & Collaboration: Microsoft Teams

  • Excel, shared drives, and patient management portals as needed

Requirements

  • Experience with insurance verification and prior authorization (physical therapy or outpatient healthcare preferred)

  • Familiarity with U.S. healthcare insurance terminology and workflow

  • Proficient in navigating payer websites, portals, and verification tools

  • Excellent attention to detail and record-keeping

  • Strong verbal and written English communication skills

  • Comfortable working independently with accuracy and accountability

  • Able to consistently work full-time MST hours

Benefits

  • Competitive salary commensurate with experience.

  • Opportunities for professional development and growth.

  • Work in a dynamic and supportive team environment.

  • Make a meaningful impact by helping to build and strengthen families in the Philippines. 

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