Zoho Systems

2 weeks ago

Manila, National Capital Region, Philippines Qualiticks Pty Ltd Full time
About QTX:

QTX is a data and AI transformation company that helps organisations use technology to make better decisions, automate processes, and achieve measurable results.

As a Microsoft Solutions Partner and ISO 27001-certified business, we deliver secure, scalable, and intelligent solutions across data analytics, automation, integration, and AI.

Our clients include leading organisations in healthcare, aged care, finance, and government.

We focus on clarity, collaboration, and delivery excellence - because at QTX, success is delivered, not assumed.


About the Role:

We're looking for a Zoho Systems & Delivery Coordinator to help manage and optimise QTX's Zoho environment while supporting smooth project delivery across our data and AI services.

You'll play a central role in coordinating projects, maintaining and improving Zoho systems, and ensuring client success from start to finish.

This is a hands-on role that combines technical coordination, process improvement, and communication - perfect for a detail-oriented professional who knows Zoho inside out.

A strong Zoho user is a must. You should be confident navigating and configuring Zoho tools, creating workflows, and supporting day-to-day operations in Zoho Projects, CRM, Desk, or Analytics.


Key Responsibilities:

Zoho Systems Management

  • Manage and optimise Zoho applications such as Zoho Projects, CRM, Desk, and Analytics.
  • Configure and maintain workflows, automation, dashboards, and integrations between Zoho apps.
  • Monitor data accuracy, system performance, and user adoption.
  • Support continuous improvement of reporting and collaboration tools within Zoho.

Project Delivery Coordination

  • Coordinate project schedules, deliverables, and updates using Zoho Projects.
  • Keep project documentation, action items, and communications organised.
  • Assist teams in staying on track and meeting delivery goals.
  • Prepare progress reports and client-ready summaries from Zoho dashboards.

Client Support & Communication

  • Act as a key contact for clients and internal teams during delivery.
  • Gather feedback and translate it into process or system improvements.
  • Ensure smooth onboarding, communication, and post-project support.

What You'll Bring:
  • Must be an experienced Zoho user - with hands-on experience using Zoho Projects, CRM, Desk, and/or Analytics.
  • 2–5 years of experience in project coordination, service delivery, or systems administration, ideally in a tech or service environment.
  • Excellent organisational, time-management, and communication skills.
  • A proactive mindset with strong attention to detail and ownership.
  • Ability to work across multiple projects and priorities with confidence.
  • Familiarity with Microsoft 365, Power BI, or Azure DevOps is an advantage.
  • Interest in data, automation, and AI transformation is a plus.

Why Join QTX:
  • Join a fast-growing, innovative company at the forefront of data and AI transformation.
  • Work with both Zoho and Microsoft technologies across a variety of industries.
  • Be part of a supportive, collaborative, and flexible team.
  • Hybrid working options and real opportunities for career development.

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