Customer Service Representative – Retail Account

1 week ago


Ilocos, Philippines Metacom Careers Full time ₱10,000 - ₱15,000 per year

About The Role
Were seeking enthusiastic and customer-oriented individuals to join our expanding team as Customer Service Representatives for our Retail Account. If you enjoy assisting customers, resolving concerns, and thriving in a dynamic environment, this is your chance to build a rewarding career in the BPO industry.

Key Responsibilities

  • Handle inbound and/or outbound customer calls, chats, or emails related to retail products and services.
  • Assist customers with order inquiries, billing, returns, product availability, and account issues.
  • Provide accurate and timely information to ensure excellent customer satisfaction.
  • Document customer interactions and feedback accurately in the system.

Qualifications

  • At least High School Graduate / Senior High Graduate / College Level.
  • With or without BPO experience (training will be provided).
  • Good English communication skills (both written and verbal).
  • Strong customer service orientation and active listening skills.
  • Willing to work on shifting schedules, weekends, and holidays.
  • Basic computer navigation and typing skills.

What We Offer

  • Up to 15,000 Sign-On Bonus
  • Paid training and opportunities for continuous career development.
  • Health insurance, leave benefits, and other perks.
  • Fun, supportive, and dynamic work environment.

Dont miss this chance to build a rewarding career in the BPO industry Be part of a fun, supportive, and dynamic team that puts people first.

Apply today your success story starts here



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