Quality Assurance Analyst

Quality Assurance Analyst Clark, Pampanga (Onsite) Full-Time Job ID The Quality Assurance Analyst is responsible for monitoring and evaluating customer interactions, ensuring compliance with the company standards, policies, and procedures, identifying areas for improvement, and providing actionable feedback to improve overall performance and customer...

The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback to call center team leaders and managers.Responsibilities:QA Specialist Analyst will...

About IntouchCX IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long‑term...

Flatworld Solutions (Philippines), Inc. | Full time Quality Assurance Analysts Davao City, Philippines | Posted on 10/24/2025 Are you passionate about driving excellence in customer experience? Join our team as a Quality Analyst and play a key role in ensuring every interaction meets world-class standards. Key Responsibilities: Evaluate voice calls, emails,...

Overview Join to apply for the Quality Assurance Analyst role at Five9 Five9 is a leading provider of cloud contact center software, delivering cloud-based innovation to customers worldwide. Living our values everyday results in a team-first culture that enables us to innovate, grow, and thrive together. We celebrate diversity and foster an inclusive...

As a QA Analyst, you will play a critical role in maintaining and enhancing the quality of our software products. You will be responsible for managing onboarding data, daily testing of application flows, identifying and reporting bugs before they reach our clients, and collaborating closely with engineering teams. Your keen eye for detail and expertise in...

Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

Job DescriptionThe Quality Assurance Analyst is responsible for the conduct of food safety and process audits. Monitors the adherence of the assigned production line to quality standards. Performs investigation, troubleshooting, and disposition of captured defects. Represents Quality Assurance and Quality Control department during batch trials/process...

Company DescriptionA2K Groupis a digital solutions provider company located in Cabalantian, Bacolor, Pampanga. We strive towards our mission to deliver digitalization of services to organizations by providing software and hardware solutions, training in creating digital tools, and investing in future digitalization ventures. Our services are supported by...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting...