Quality Assurance Analyst

The Quality Assurance Analyst will monitor inbound and outbound calls, and email responses, and evaluate customers' experience. Assess associates' demeanor, technical accuracy, customer service performance, and conformity to company policies and procedures. Provides feedback to call center team leaders and managers.Responsibilities:QA Specialist Analyst will...

We Put the World on VacationTravel + Leisure Co. is the world's leading vacation ownership and travel membership company, with a dynamic and growing portfolio of resort, travel club, and lifestyle travel brands. Our dedicated associates help the company achieve its mission to put the world on vacation. Innovation and growth keep our work interesting and fun....

Quality Assurance Analyst (QA) is responsible for ensuring that processes, services, and customer interactions meet established quality standards. It plays a crucial role in identifying and addressing improvement opportunities through quality checking to ensure compliance, accuracy, and efficiency. The focus of this role is to help improve the overall...

Job Description Hooli Software currently hiring for Quality Assurance AnalystsOur founders are based in Silicon Valley, CA. We are a startup that has a good history of building cool, disruptive applications. We're currently looking for talented, passionate, and multi-dimensional IT resources. We like those who are intelligent, love solving problems, and...

Engagement Type: Independent ContractorWork Setup: Full WFH ArrangementExperience Required: 3 years experience in Quality AssuranceAs a QA Professional, you will be the primary guardian of the client's application's quality. You will be responsible for designing and executing a comprehensive testing strategy that complements the automated testing...

DescriptionWe are seeking a highly organized and detail-oriented Quality Analyst to join our team. The ideal internal candidate demonstrates strong work ethics, excellent collaboration skills, and a commitment to continuous improvement. Key qualifications include:- Willingness to work overtime to complete assigned tasks  - Rational approach aligned with...

Who We AreBorn from a mission to make prescription eyewear affordable and accessible to everyone, Zenni Optical has been changing the way people see the world since 2003. With complete prescription pairs for adults and kids starting at under $10, we've grown into a global brand with over 51 million pairs of glasses sold — and countingBased in the San...

At Probe Group, we're powered by passion, driven by curiosity, enriched by a purpose to do it better. We work hard and love a good challenge (or multiple). With clients spanning across the Pacific, Asia and North America, we're no stranger to thinking big and working with innovative minds to achieve great success. We are dedicated to doing things better than...

Primary Purpose of PositionThis role will be responsible to ensure service quality of day-to-day Global Shared Services operations: Conducting quality audit, service review, QA training, calibration sessions, customer experience analysis, and creating process improvements and projects to improve customer experience.Key ResponsibilitiesUnder the leadership of...

4+ direct experience as a quality assurance engineerConvert requirements into test scenarios.Execute and review testing results.Enter defects into Jira.Participate in testing lessons learned with the intention to provide process improvements to the testing process.Monitor complex test environments that simulate customer environmentsUse tracing and profiling...