Assistant Manager

1 week ago


Quezon City, National Capital Region, Philippines Comrise Full time ₱104,000 - ₱130,878 per year

Qualifications:


• Must have previous experience with Voice & Accent Training


• Must be amenable to work 100% onsite


• Must be amenable to work on a shifting schedule


• Should be sound and highly proficient in English


• Should have prior experience in Communication Cultural Soft Skills V&A Training both in terms of facilitation and having led a team for the said function


• Drive and improve Spoken and Written English Communication voice Chat Email and Floor Support for on time and quality delivery


• Conduct TNI and TNA to program the modules as per the process needs


• New Hire Training on Spoken and Written Communication Customer Service and Cultural Alignment for Pre Process batches Conduct TNA through NPS CSAT


• Quality analysis conduct TNI through floor interventions


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