International Business Operations Analyst

4 days ago

Manila, National Capital Region, Philippines Dexcom, Inc. Full time $60,000 - $80,000 per year
The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Meet the team:

Responsible for managing product data flow for Dexcom's international distributors and direct-to-consumer businesses. Supports continuous improvement initiatives across international sales offices to enhance operational efficiency.

The team addresses issues and opportunities with speed and effectiveness, adapting to changing priorities and managing multiple tasks simultaneously. Strong problem-solving capabilities are applied to deliver solutions that meet business needs. Collaboration with internal and external stakeholders across U.S. and international markets is essential to success. Superior organizational skills and self-motivation are critical for maintaining accuracy and driving results in a dynamic environment.

Where you come in:

As a key contributor to Dexcom's international operations, you will apply your growing professional expertise to support product data flow across distributor and direct-to-consumer channels. You will work under general guidance to resolve moderately complex issues, applying company policies and procedures effectively. Your role will involve cross-functional collaboration, process improvement, and project execution, contributing to the development of new techniques and standards that enhance operational efficiency.

Essential Duties and Responsibilities:
  • Support product and program managers by updating system settings to enable smooth product releases and change-order transactions.
  • Apply general understanding of Salesforce (SFDC) systems to assist in implementing enhancements that support business needs.
  • Use knowledge of the Order-to-Cash process to help develop practical solutions for international markets.
  • Participate in process reviews and contribute to improvement initiatives that enhance sales performance and customer experience.
  • Assist in sharing best practices and identifying efficiencies across international direct-to-consumer teams.
  • Manage multiple tasks and competing priorities with flexibility and attention to detail.
  • Collaborate with internal and external teams across regions to address business challenges and support operational goals.
  • Coordinate pricing adjustments in SFDC for new products and market entries, ensuring accuracy and alignment with business processes.
What makes you successful - you bring:
  • Working knowledge of transaction flows and a growing ability to navigate system functionalities.
  • Foundational understanding of the Order-to-Cash process, including product ID management and billing.
  • A proactive approach to problem-solving, with the ability to analyze various factors and develop practical solutions.
  • Strong organizational skills and the ability to build effective working relationships across teams and geographies.
  • A collaborative mindset and willingness to contribute to the development of new concepts and standards.
  • Bachelor's degree (B.A.) from four-year college or university preferred; minimum of 2-5 years related experience and/or training; or equivalent combination of education and experience
What you'll get:
  • A front row seat to life changing CGM technology. Learn about our brave #dexcomwarriors community.
  • A full and comprehensive benefits program.
  • Growth opportunities on a global scale.
  • Access to career development through in-house learning programs and/or qualified tuition reimbursement.
  • An exciting and innovative, industry-leading organization committed to our employees, customers, and the communities we serve.
Travel Required:
  • 0-5%
#LI-Hybrid

To all Staffing and Recruiting Agencies: Our Careers Site is only for individuals seeking a job at Dexcom. Only authorized staffing and recruiting agencies may use this site or to submit profiles, applications or resumes on specific requisitions. Dexcom does not accept unsolicited resumes or applications from agencies. Please do not forward resumes to the Talent Acquisition team, Dexcom employees or any other company location. Dexcom is not responsible for any fees related to unsolicited resumes/applications.

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