Senior International Business Operations Analyst

The Company

Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years later, having pioneered an industry. And we're just getting started. We are broadening our vision beyond diabetes to empower people to take control of health. That means personalized, actionable insights aimed at solving important health challenges. To continue what we've started: Improving human health.

We are driven by thousands of ambitious, passionate people worldwide who are willing to fight like warriors to earn the trust of our customers by listening, serving with integrity, thinking big, and being dependable. We've already changed millions of lives and we're ready to change millions more. Our future ambition is to become a leading consumer health technology company while continuing to develop solutions for serious health conditions. We'll get there by constantly reinventing unique biosensing-technology experiences. Though we've come a long way from our small company days, our dreams are bigger than ever. The opportunity to improve health on a global scale stands before us.

Position Summary:

Responsible for managing product data flow related to Dexcom's international distributors and direct-to-consumer businesses. This position will also support continuous improvement projects with our direct international sales offices. The incumbent will be a problem solver who responds to both issues and opportunities quickly and effectively. They can adapt to changing assignments and can handle multiple tasks with conflicting priorities. They demonstrate strong problem-solving capabilities and can work collaboratively with internal and external teams (both US based and international).  Superior organization and self-motivation skills are required

Essential Duties and Responsibilities:

• Provides support to product and program managers to modify systems settings and support seamless transactions flow for product release and change-order situations.
• Understand SFDC systems-flow requirements with enough technical knowledge to complete system enhancements
• Leverage knowledge of the Order to Cash process to develop best in class solutions for the international marketplace.
• Continually review and assess processes and systems and lead process improvement initiatives to enhance both sales performance and customer experience.
• Lead initiatives for the international direct-to consumer to share best practices and efficiencies.
• Demonstrate flexibility in prioritizing among competing opportunities and needs and manage multiple projects simultaneously.
• Ability to think creatively and collaboratively to offer novel solutions to local country business challenges.
• Manage pricing adjustments SFDC for new products/new markets.
• Maintain master data information for product ID releases and modifications across all applicable entities

Required Qualifications:

• Demonstrated knowledge of transactions flow and applicable experience in usage of the system
• Demonstrated expertise in the order to cash process from product ID management to billing
• Ability to cope with challenges associated with international business such as differences in language, culture, and business practices

Experience and Education Requirements:

• Bachelor's degree (B.A.) from four-year college or university preferred; minimum of 2-5 years related experience and/or training; or equivalent combination of education and experience

Travel Required:

• Less than 5%

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