Security Analyst L1

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We've amassed some of the best and brightest minds in cyber security who are passionate about protecting the digital world. Our team blends advanced technology alongside deep expertise to tackle the toughest cyber threats out there. Put simply, our mission is to stay ahead of the curve and create a safer digital landscape for our partners, and we believe adding a Security Analyst L1 will up our cyber game.

The SecurityAnalyst L1 will be a shift-based role in our 24x7x365 SOC operations. This position involves acting as the first line of support for clients' security concerns, monitoring security consoles, analyzing and reporting alarms to clients. The candidate will be expected to respond to threats and provide recommendations on mitigating future threats.

• Monitoring security consoles, identifies suspicious traffic, and responds to security events from customer devices.
• Assisting in Computer Security Incident Response activities for large organizations as a 1st line security analyst to identify various malicious threats in enterprise environments.
• Ensuring timely accurate communications of alerts to IT, Network or Security groups regarding intrusions and compromises to their network infrastructure, applications and operating systems.
• Assisting Senior Analysts with the implementation of countermeasures or mitigating controls.
• Although not directly accountable for changes to policy and guidelines, you will be required to make recommendations to improve operational effectiveness and efficiency.

• Basic knowledge the fundamentals of cyber security:
• Security Administration
• Understanding of basic networking principles, TCP/IP, IP addressing, etc.
• Good grasp of common network services (web, mail, FTP, etc.), network vulnerabilities, and network attack patterns.

• Incident containment, recovery and mitigation.

• Knowledge of Mitre Attack Framework.

• Excellent customer service skills.
• Strong analytical and problem-solving skills.
• Willing to work flexible schedules.
• Self-motivated, adaptable, who is detailed oriented.
• Graduate of Computer Science, Engineering Degree, or Information Technology.
• Broad experience of technologies including but not limited to; Firewalls, IPS & IDS, UTM, Active Directory, Windows Server, Linux, TCP/IP, Networks, AWS, CDN's, Vulnerability management and SIEM, DRM.

• Relevant security certifications including SSCP, CEH, Security+, CySa+, GCIH.
• Experience with SIEM, EPP, EDR, AV, and/or Service Desk toolsets.
• Evidence of working to SLAs within a Security Operations Centre.
• Previous experience of working within a shift-based structure as part of a 24x7x365 service delivery environment is advantageous.

In addition to the technical expertise, we expect respect, opinions, and thoughtful input.

Our 3 values define how we operate internally as well as externally:

• Vision - We embrace a forward-thinking mindset. Our team has a clear and inspiring picture of the future that helps drive our decisions towards creating and delivering world-class security services.
• Velocity - We have a bias for action. We move swiftly and with purpose toward our goals and objectives and can easily adapt (and adjust) along the way.
• Vigilance – We foster a culture of proactive awareness for our company and our customers, who trust us to be an extension of their team. We are always looking for areas where we can innovate, improve, fix, transform and revolutionize, which ensures the protection, safety and success of everyone at SilverSky.

Individuals that can act intelligently and confidently without an ego will thrive.

If this sounds interesting and you are passionate about redefining how the world thinks about cyber security, we want to hear from you. Apply now if you are interested in learning more about how we can change the rules of engagement, together.

About SilverSky

We are a global cyber security company with more than 20 years of professional experience in the industry. Our 300+ employees are on a mission to protect our customers with comprehensive, adaptive security services that maximize technology and automate responses, while empowering security analysts to hunt for threats, react and respond immediately. It's the human enhanced response that differentiates SilverSky and allows us to create the most comprehensive managed detection and response (MxDR) solution in the industry by delivering on our Vision, Velocity, Vigilance philosophy. Follow us on LinkedIn and X.