Retail Operations Manager

1 day ago

Binondo, Philippines HR Primo Management Services Full time ₱360,000 - ₱420,000 per year

We are seeking a highly motivated and experienced Retail Operations Manager to lead and oversee daily store operations across multiple locations. This role ensures smooth execution of retail processes, strong sales performance, excellent customer service, and adherence to company standards. The ideal candidate is a hands-on leader who can balance strategic direction with on-the-ground management.

Key Responsibilities

Store Operations & Sales Management

  • Supervise daily store operations and maintain top-tier customer service standards.
  • Oversee opening and closing procedures, compliance, and merchandising displays.
  • Conduct store visits, performance reviews, and operational audits regularly.
  • Analyze sales performance, market trends, and operational reports to inform decisions.
  • Set and track sales targets and KPIs for each location.

Team Leadership & Training

  • Lead, train, and motivate the retail operations and sales teams to meet objectives.
  • Manage scheduling, appraisals, and development plans for associates and supervisors.
  • Conduct meetings and training sessions to improve team performance.
  • Serve as a role model in professionalism, work ethics, and customer focus.

Coordination & Collaboration

  • Work with Merchandising to ensure proper product mix, display, and stock levels.
  • Coordinate with HR on manpower planning, compliance, and staff evaluation.
  • Partner with Logistics and Inventory teams to manage stock availability and minimize losses.
  • Collaborate with Finance to monitor budgets and improve operational profitability.

Qualifications & Requirements

  • Bachelor's degree in Business Administration, Management, or a related field.
  • 5–8 years of experience in retail operations, preferably in SM or department store consignment settings.
  • Proven ability to lead multi-branch teams and achieve sales and operational targets.
  • Excellent leadership, organizational, and analytical skills.
  • Proficient in interpreting sales data, KPIs, and financial reports.
  • Strong communication and interpersonal abilities for working with executives and front-line teams.
  • Flexible and proactive; can handle fieldwork and provincial assignments.
  • Must be willing to work in Binondo, Manila.
  • Immediate availability preferred.

What We Offer

  • Competitive salary package
  • Full compliance with government-mandated benefits
  • Free lunch and snacks
  • Free parking (for employees with vehicles)
  • Laptop or desktop issuance
  • Company phone and postpaid line (for qualified roles)
  • Training and professional development opportunities
  • Flexible schedule for managerial employees
  • Transportation and meal allowance for field personnel
  • Engaging and inclusive company events

Job Type: Full-time

Pay: Php30, Php35,000.00 per month

Benefits:

  • Additional leave
  • Company events
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee
  • Staff meals provided

Application Question(s):

  • Willing to do field and provincial works? (Required)
  • Availability to start (required)
  • Reason for exploring opportunity? (Required)
  • What is your expected salary range for this role? Feel free to include any benefits or compensation you're looking for. (Required)

Experience:

  • Retail Operations: 5 years (Preferred)
  • Store Operations: 5 years (Preferred)

Location:

  • Binondo (Preferred)

Willingness to travel:

  • 75% (Preferred)

Work Location: In person

  • Senior Retail Operation Manager

    3 days ago

    Binondo, Philippines Field Outsource Asia Full time ₱420,000 - ₱480,000 per year

    DUTIES AND RESPONSIBILITIES-Overseeing daily store operations and ensuring that customer standards are consistently met.-Conducting regular store visits, staff meetings and training sessions to enhance team performance.-Responsible with the monthly scheduling of operation team and sales associates to ensure adequate coverage.-Training, and managing retail...

  • Retail Operations Manager

    1 week ago

    Binondo, Metro Manila, Philippines HR Primo Management Services Full time ₱1,500,000 - ₱2,500,000 per year

    Duties and Responsibilities:Overseeing daily store operations and ensuring that customer service standards are consistently met.Overseeing the opening and closing procedures of the store.Conducting regular store visits, relieving duties, staff meetings and training sessions to enhance team performance.Responsible with the monthly scheduling of operation team...

  • Merchandising Manager

    3 weeks ago

    Binondo, Philippines HR Primo Management Services Full time

    The Merchandise Manager controls the sourcing, purchasing, and delivery of products within a retail environment. She is responsible for supervising stock inventories, retail pricing, and managing product displays by analyzing customer preferences through researching the current market trends that would improve the store's sales condition and achieve...

  • OPERATIONS ASSISTANT

    1 week ago

    Binondo, Philippines RSD Human Resource Management Consultancy Full time ₱300,000 - ₱336,000 per year

    Bachelor's degree in Interior Design, Architecture, or a related field.Proficiency in CAD software and other design tools for perspective design.Knowledge of construction processes and retail fixtures.Flexibility to travel for store visits and project coordination.Job Type: Full-timePay: Php25, Php28,000.00 per monthExperience:Interior Design: 1 year...

  • Operations Officer

    2 weeks ago

    Binondo, Philippines Union Link Business Solutions Corp. Full time ₱450,000 - ₱600,000 per year

    We are looking for a proactive and detail-oriented Operations Officer to join our team. This role is vital in ensuring smooth day-to-day freight forwarding operations, handling both import and export shipments, and maintaining excellent coordination with clients, carriers, and agents.Key ResponsibilitiesManage and monitor daily import/export shipments (air...

  • Operation Assistant

    2 weeks ago

    Binondo, Philippines RSD Human Resource Management Consultancy Full time ₱336,000 per year

    Bachelor's degree in Accounting, Finance, or related field.Proven experience in an inventory auditing or related role.Strong analytical skills and attention to detail.Proficient in Microsoft Office and experience working with inventory management systems.Excellent communication and interpersonal skills.Job Type: Full-timePay: Php25, Php28,000.00 per...

  • Brand Adviser

    5 days ago

    Binondo, Philippines Sunnies Inc. Full time ₱250,000 - ₱350,000 per year

    We're Hiring: Sales AssociateDo you love helping people and making their shopping experience smooth and enjoyable? We're looking for a Sales Associate to join our team-someone who's passionate about customer service and knows how to make every guest feel welcome.What You'll Be Doing:- Greet and assist customers in a warm, friendly, and professional manner.-...

  • Kitchen Manager

    5 days ago

    Binondo, Philippines Umami Experience Incorporated Full time ₱400,000 - ₱800,000 per year

    Join us at Hen Hao Hot Pot and be part of a team that delivers authentic flavors and an unforgettable dining experienceWe are looking for a Kitchen Manager who will lead our back-of-house operations, ensuring quality, efficiency, and consistency in every dish served.Your Role:Oversee daily kitchen operations, ensuring smooth workflow and timely food...

  • Restaurant Store Manager

    5 days ago

    Binondo, Philippines Umami Experience Incorporated Full time ₱800,000 - ₱1,200,000 per year

    Join us at Hen Hao Hot Pot and be part of a team that delivers authentic flavors and an unforgettable dining experienceWe are looking for a Store Manager to lead the restaurant operations of our hot pot restaurant and ensure excellence in service, quality, and customer satisfaction.Your Role:Oversee day-to-day restaurant operations, ensuring smooth and...

  • Multi Skilled Technician

    1 day ago

    Binondo, Philippines HR Primo Management Services Full time ₱144,000 - ₱264,000 per year

    We are hiring a Multi-Skilled Technician to maintain, repair, and improve our office and retail facilities. This role requires hands-on expertise in carpentry, electrical work, and general maintenance. The ideal candidate is resourceful, detail-oriented, and committed to keeping operations running smoothly and safely.Key ResponsibilitiesPerform carpentry,...