Healthcare Customer Service Representative
9 hours ago
Join our team as a Customer Service Representative and be part of a leading US Healthcare account. You'll assist patients and healthcare providers with insurance inquiries, eligibility verification, claims status, billing concerns, and other account-related issues through phone or email support.
Key Responsibilities:
- Handle inbound customer inquiries efficiently and courteously
- Provide accurate information regarding pet insurance policies and claims
- Update and maintain customer records in the system
- Ensure issues are resolved within company guidelines and timelines
- Deliver high-quality service that reflects the company's values and standards
Requirements:
- College Graduate – No BPO experience required
- High School / SHS Graduate – With at least 6 months of BPO experience
- Must have an active Viber number
- Must reside within Mandaluyong, Pasig, Taguig, Pateros, Makati, San Juan, Pasay, Quezon City, Cainta or Taytay.
- Amenable to work on-site at Ortigas, Pasig
Job Type: Fixed term
Contract length: 4 months
Pay: Up to Php22,500.00 per month
Application Question(s):
- This is a seasonal account (4-5 months), are you okay with this?
- What are your salary expectations for this role?
- Please share your active Viber number, one from recruitment team will connect with you.
Work Location: In person
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