Customer Service Representative
2 days ago
Customer Service Representative (CSR) – US Healthcare Account
Location: Ortigas / Pasig City
Work Setup: Onsite
Salary: ₱20,000 – ₱21,250/month + ₱1,250 Non-Taxable Allowance
Job Description
We are looking for Customer Service Representatives (CSR) to join our US Healthcare Account. If you have strong communication skills and enjoy helping customers, this is a great opportunity to grow your career in a dynamic BPO environment.
Responsibilities:
- Handle inbound and outbound customer service calls related to US Healthcare transactions.
- Provide accurate information and assistance in resolving fax or document-related issues.
- Maintain professionalism and empathy in every customer interaction.
- Document call details and ensure data accuracy.
Qualifications:
- Good to Excellent English communication skills
- At least 6 months of BPO experience; or College Graduate (no BPO experience required)
- Must have an active Viber account
- Residing within proximity to Ortigas or nearby cities:
Mandaluyong, Pasig, Pateros, Taguig, Makati, San Juan, Pasay, Cainta, Taytay (Rizal), Quezon City
(Applicants from Fairview and Novaliches not accepted for this role)
Job Types: Full-time, Permanent, Fresh graduate
Pay: Php20, Php22,000.00 per month
Work Location: In person
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