Operations Manager

3 days ago

Caloocan City, National Capital Region, Philippines MEC International Manpower Resources Inc. Full time ₱900,000 - ₱1,200,000 per year

Job Summary:

We are currently seeking a highly motivated and experienced Operations Manager to join our team at 5th Avenue, Caloocan City. As the Operations Manager, you will play a critical role in overseeing and coordinating the activities of both the Recruitment and Processing Departments. Your exceptional leadership skills and in-depth knowledge of recruitment and processing procedures will be crucial in ensuring the seamless and efficient operations of both departments.

Main Duties

  • Oversee and manage the end-to-end recruitment process for skilled and professional Filipino workers, ensuring timely fulfillment of clients' manpower needs.
  • Collaborate with the Recruitment Manager to develop and execute recruitment strategies, including sourcing, screening, and interviewing candidates.
  • Lead the recruitment team in meeting key performance indicators (KPIs) and performance targets to ensure the achievement of recruitment goals.
  • Monitor and guide the progress and performance of Recruitment Officers and Associates, providing support and feedback for continuous improvement.
  • Coordinate with the HR Department to ensure compliance with labor laws, regulations, and POEA requirements related to recruitment activities.
  • Work closely with the Processing Manager to manage the end-to-end document processing of selected candidates for visa and migration processing.
  • Supervise the preparation, verification, and encoding of candidates' visa applications, medical exams, OEC, PDOS, and other relevant documents.
  • Ensure that all pre-deployment documents are complete, accurate, and processed efficiently to facilitate candidates' deployment abroad.
  • Collaborate with the Processing Manager to maintain and update applicant databases, organizing records, reports, and employment contracts.
  • Implement and enforce standard operating procedures (SOPs) for both departments to streamline processes and improve operational efficiency.
  • Conduct regular performance evaluations of team members and provide coaching and training as needed to enhance their skills and capabilities.
  • Develop and maintain strong relationships with clients, candidates, and recruitment partners to enhance business partnerships.
  • Prepare regular reports on recruitment and processing activities, providing updates to senior management as required.
  • Continuously assess and improve recruitment and processing strategies to optimize department performance and meet business objectives.
  • Perform any other tasks or responsibilities related to the role as assigned by the supervisor, in line with industry standards and practices.

Requirements

  • Bachelor's/College Degree in Human Resource Management, Business Administration, or a related field.
  • Proven experience in recruitment and processing, with at least 5 years of managerial experience in an international recruitment agency.
  • Excellent communication skills in both English and Tagalog, both written and verbal.
  • Strong leadership and interpersonal skills, with the ability to motivate and manage teams effectively.
  • Proficient in MS Office applications (Word, Excel, PowerPoint, and Outlook).
  • In-depth knowledge of labor laws, regulations, and POEA requirements related to recruitment and processing.
  • Detail-oriented, reliable, and capable of managing multiple tasks effectively.
  • Ability to work under pressure and meet recruitment and processing targets.
  • Flexible on working hours to accommodate international business needs.
  • Willingness to work at our location in 5th Avenue, Caloocan City.

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