Field Service
5 hours ago
Field Service Engineers combine engineering principles with medical and biological sciences to design and create equipment, devices, computer systems, and software used in healthcare. Their job is to design instruments, devices, and software used in healthcare; develop new procedures using knowledge from many technical sources; or conduct research needed to solve clinical problems. They frequently work in research and development or quality assurance.
II. DUTIES AND RESPONSIBILITIES
- On-time delivery, installation of complete and properly functioning equipment to customers and collaborating with other professionals.
- Perform scheduled preventive, corrective adjustments and calibrations to all equipment as requested by customers and other technical service instructed by Immediate superior.
- Respond to calls and assist customers on performing operator level troubleshooting.
- Train clinicians and other personnel on the proper use of biomedical equipment.
- Creating in-depth and accurate technical reports and submits on-time to customers and to Immediate superior.
- Evaluate and ensures all medical equipment are safe, efficient, and effective prior use.
- Collaborates with Immediate superior and sales team in order to address questions, problems, and requests from customers
III. JOB QUALIFICATIONS
- Must be graduate at least 4 years College Graduate in biomedical engineering, biomedical science, mechanical engineering, electrical engineering or physics is required.
- Associate's degree in related field with work experience.
- More education, experience, or additional certifications and licenses may be required.
- Careful measurement and analytical skills.
- Good attention to detail, a good eye for design.
- Creative and technical ability to turn designs into products.
- Ability to empathize with patients.
- Communication and team working skills.
I. JOB SKILLS & QUALIFICATIONS
· Ensures KPI indicators and performance targets are met.
· Suggests appropriate and most suitable equipment structure and levels to ensure proper adherence to facility safety requirements, safe transport and proper storage of all equipment.
· Problem-solving skills.
· Time management skills and the ability to delegate.
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