Salon Receptionist
7 days ago
Job description:
- Greet clients warmly as they enter the salon.
- Answer phone calls and respond to inquiries about salon services, prices, and availability.
- Address client complaints or concerns professionally and escalate issues to management when necessary.
- Maintain an accurate and up-to-date appointment book.
- Notify stylists and technicians of client arrivals and appointment changes.
- Manage walk-in clients and ensure they are attended to promptly.
- Handle cash transactions and process payments.
- Maintain a clean and organized front desk area.
- Order and manage inventory of salon supplies and retail products.
- Keep client records up to date, including contact information and service history.
- Prepare and maintain staff schedules and manage time-off requests.
- Assist with payroll processing and record-keeping.
- Manage salon's social media accounts and marketing efforts.
- Offer refreshments to clients as they wait.
- Inform clients about ongoing promotions, new services, and retail products.
- Follow up with clients after their appointments to ensure satisfaction and encourage repeat business.
- Assist stylists and technicians with their schedules and client needs.
- Ensure the salon environment is clean, comfortable, and inviting.
- Coordinate with other staff to manage client flow and reduce wait times.
- Perform other tasks assigned.
Job summary:
Responsible for managing the front desk operations, greeting clients and phone calls, scheduling appointments and administrative tasks for Salon.
Job Types: Full-time, Permanent
Pay: From Php12,506.00 per month
Benefits:
- Flextime
Work Location: In person
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