Associate Infrastructure Engineer

15 hours ago

Makati City, National Capital Region, Philippines Jet Aviation Full time ₱400,000 - ₱800,000 per year
Duties & Responsibilities:
  • Assist in configuring and maintaining IT infrastructure, including servers, storagen and network devices.
  • Perform onsite hardware installation, network patching, and troubleshooting.
  • Support on-premises and hybrid infrastructure solutions.
  • Assist in administering Office 365, Active Directory, and enterprise applications
  • Monitor system performance and assist in implementing improvements.
  • Help troubleshoot hardware, software, and network issues, escalating as needed
  • Conduct routine system checks to ensure reliability.
  • Follow security best practices and company IT policies.
  • Assist in enforcing identity and access management controls.
  • Support cybersecurity operations in collaboration with the Cybersecurity team
  • Provide Level 1 and Level 2 support for infrastructure-related incidents.
  • Maintain IT documentation, including procedures and troubleshooting guides.
  • Work with IT teams and business units to support infrastructure projects.
Requirements:
  • Minimum 1-3 years of experience in IT infrastructure engineering.
  • Experience with on-premises, hybrid, and cloud infrastructure (Windows & Linux).
  • Understanding of networking concepts (Cisco & Meraki, firewalls, VPNs).
  • Proficiency in Windows client, servers administration and patching using SCCM.
  • Understanding of virtualization technologies (VMware, Hyper-V).
  • Basic knowledge of Microsoft 365, and Active Directory.
  • Experience administering Citrix VDI/Provisioning services.
  • Excellent problem-solving skills and service orientation.
  • Strong customer focus with a proactive, solutions-driven mindset.
Desired Characteristics:
  • A self-driven individual who can set priorities and meet project deadlines.
  • Passionate about cloud technologies and automation.
  • Strong relationship builder, with excellent communication and collaboration skills.
  • Open-minded, adaptable, and able to facilitate a safe and collaborative work environment.
  • Strong personal values aligned with trust, honesty, alignment, and transparency.

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