Sales Executive

About the Role

The primary function of a Sales Executive is to generate revenue by bringing in new customers and to increase the market share and profitability of his/her given portfolio through relationship management of the Bank and Non-Bank Partners, Strategic and SME merchants. The role involves:

• Interaction and management with merchants;
• Cultivating existing relationships;
• Overseeing and monitoring of merchant accounts allocated to him/her
• Actively monitoring of the services and development of relationships with merchants
• Maximizing new business and cross selling opportunities;
• Engagement of referral partners such as banks, Ecomm integrators and other partners.

What we're looking for

1. Degree holder in Business related courses, fresh graduates are encouraged to apply
2. Experience in Banking or Insurance industry
3. With at least 1-2 years sales experience in merchant acquisition
4. Sales experience in credit card business is a plus
5. Able to plan, organize and make effective sales presentations
6. Capable to conduct training for external customers, including partners
7. With excellent organization, communication, negotiation and problem solving skills when dealing with external customers
8. Good English and Filipino communication skills
9. Proficient in Microsoft Applications especially Excel
10. Entrepreneurial character, self-starter, capable of developing & executing an effective sales strategy
11. Self-motivated & adaptable to changing conditions in the workplace
12. Demonstrated ability to establish workload priorities
13. Able to develop local market for Global products
14. Only candidates with permanent residence in Philippines will be considered
15. Must be residing in Cagayan de Oro and willing to travel if deemed needed

What you'll be doing

• To visit Partner offices/branches or liaise with Partner contact on a regular basis to encourage them to refer potential customer to BPI-Global Payments.
• To convert and sign up newly referred accounts on a monthly basis to deliver the assigned business targets.
• To drive sales activities from existing and new accounts with end result favoring Global Payments
• To identify customers and markets with sound revenue potentials with or without the contribution of the Partner
• To conduct effective negotiations with customers – merchants and even with Partners, for competitive and sustainable pricing/terms for the business
• To ensure all account opening requirements and processes comply with business requirements
• To manage, build and develop merchant relationships. To ensure that these relationships are profitable to the business
• To continuously sign up new accounts on a monthly basis to deliver the assigned business targets
• To drive sales activities from existing and new accounts with end result favoring Global Payments
• To identify customers and markets with sound revenue potentials
• To conduct effective negotiations with customers for competitive and sustainable pricing/terms for the business
• To ensure all account opening requirements and processes comply with business requirements
• To manage, build and develop merchant relationships. To ensure that these relationships are profitable to the business
• To minimize merchant attrition
• To help ensure operational efficiency and the proper delivery of services by vendors/security team, e.g., POS terminal installation & servicing, card acceptance training & fraud prevention
• To collaborate with management on new product development, sales support activities and new revenue opportunities
• To effectively forecast potential sales & revenue from new and existing markets and to identify the required marketing activities to achieve the sales & revenue forecast
• To participate in any necessary sales meetings and training activities
• To develop one's knowledge of competitors' activities, industry standards, market trends, technology, systems, and other relevant information
• Monitor sales and profitability for Strategic and SME merchants to maximize business and specifically identify cross sell opportunities to increase revenue
• Monitor competitor activity within the assigned portfolio and identify threats and possible remedial actions to avert attrition
• Maintain close personal contact and build rapport with management personnel of merchants that may potentially develop as key accounts through business growth and development of new income streams
• Strategic visits to merchants that are potentially targeted by competitors
• Monitor and if necessary, address merchant complaints and requirements whether on head office or outlet level
• Maintain close relationships with other Farmer Managers to leverage their account relationships
• Develop and execute an Account Development Plan to maximize sales and profitability of their given portfolio
• Liaise merchant requirements through the SATs and ensure internal and external service providers comply with agreed SLA's in order to deliver excellent customer service to the merchant base
• Perform other duties and responsibilities related to this role, as assigned