Content & Community Engagement Specialist
2 days ago
Job Qualifications
- Bachelor's degree in communications, public relations, social sciences, or a related field
- At least 1 year experience as a Community Engagement Specialist or any similar role
- Excellent skills in content creation, writing and editing skills, with the ability to create content in various formats (blog posts, social media captions, email newsletters and etc.)
- Strong written and verbal communication skills
- Proficiency in using social media platforms, content management systems, engagement tools, Google Suite, and Microsoft Office
- Experience with social media marketing is an advantage
- Ability to handle multiple tasks and perform under tight deadlines.
- Willing to work at Ortigas, Pasig City
Job Requirements:
- Monitors daily trends in social
- Managing communication channels, such as social media platforms and newsletters, to keep the community informed and engaged.
- Responding to community member inquiries, concerns, and feedback through various channels, such as email, social media, and forums
- Providing accurate and timely information about the organization's initiatives, programs, and events to community members
- Proactively reaching out to community members to gather feedback, assess satisfaction levels, and identify areas for improvement.
- Collaborating with internal teams to address and resolve customer issues, ensuring timely resolution and customer satisfaction.
- Guiding and educating community members about the organization's products, services, and resources
- Assisting with the organization and coordination of community events, workshops, and activities
- Monitoring and analyzing community engagement metrics and trends to identify opportunities for improvement and increased engagement.
- Proactively identifying potential challenges or conflicts within the community and working towards resolution
- Building and nurturing relationships with community members to increase loyalty and advocacy for the organization.
- Perform other tasks which may be assigned from time to time.
Job Types: Full-time, Permanent
Pay: Php18, Php23,000.00 per month
Benefits:
- Additional leave
- Company Christmas gift
- Company events
- Employee discount
- Free parking
- Health insurance
- Life insurance
- On-site parking
- Opportunities for promotion
- Pay raise
- Promotion to permanent employee
Ability to commute/relocate:
- Pasig City: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Work Location: In person
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