IT Support Admin

1 day ago


Manila, National Capital Region, Philippines Ingcoph Traders Inc. Full time

IT Admin Assistant

Qualifications

  • Graduate of any IT-related program such as Information Technology, Computer Science, Information Systems, or equivalent
  • At least 1–2 years of experience in IT Support, IT Administration, or a similar role
  • Basic to intermediate understanding of computer hardware, software, and networking
  • Familiar with common IT tools, equipment, and office systems
  • Highly organized with strong documentation skills
  • Good communication skills and able to coordinate effectively with internal users and external vendors
  • Detail-oriented and capable of managing multiple tasks efficiently

Key Responsibilities

  • Act as the main contact for all internal IT concerns and service requests
  • Provide first-level technical support for hardware, software, system, and basic network issues
  • Diagnose, troubleshoot, and resolve IT problems in a timely manner
  • Assist in installing, configuring, and maintaining IT systems, tools, and equipment
  • Monitor and manage IT assets, including inventory, assignments, and asset lifecycle tracking
  • Track IT subscriptions, software licenses, and renewal schedules
  • Process IT requests, including documentation, tracking, and follow-ups
  • Create and maintain IT documentation such as process forms, workflows, user guides, and basic manuals
  • Ensure IT procedures are properly documented, organized, and consistently followed
  • Support continuous improvements in IT processes and internal systems
  • Ensure compliance with company IT policies and standards

Job Types: Full-time, Permanent

Pay: From Php20,000.00 per month

Benefits:

  • Company events
  • On-site parking
  • Opportunities for promotion
  • Paid training
  • Promotion to permanent employee

Application Question(s):

  • Are you willing to relocate at South Caloocan?

Experience:

  • IT Admin Support: 1 year (Preferred)

Work Location: In person


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