US Account

2 weeks ago

Makati City, National Capital Region, Philippines Private Advertiser Full time ₱300,000 - ₱600,000 per year

Job Title: Specialist (Benefits Reconciliation)

Job Description:

Partner with the Benefits Administration team to ensure all administrative duties related to benefits are completed appropriately and within timelines/deadlines. Answer questions related to benefits and assist worksite employees with benefits questions or issues. Assist with open enrollment and new client benefits administration setup.

Duties and Responsibilities:

· Perform daily benefits administration tasks across all client benefits including medical, dental, FSA, life insurance, dependent life insurance, etc.

· Complete benefit elections and changes.

· Audits to ensure accuracy in payroll and benefits enrollments.

· Draft and ensure the accuracy of client benefit communication materials, as needed.

· Support with the delivery of new hire kits.

· Review and maintain information on the HRIS system from a system/company level.

· Review and approve benefit transactions for new hires and qualifying events.

· Prepare employee benefit eligibility, as needed.

· Assist the team with the annual open enrollment process.

· Case all incoming email messages and phone calls from employees and clients to ensure accurate and timely responses.

· Backup Sr Specialists during busy times in Salesforce

· Ensure a high level of customer service delivery by providing timely, accurate, courteous, and appropriate responses to worksite employees, clients, and insurance carriers.

· Update the HRIS system with required documents as needed.

· First point of contact for inquiries regarding benefit-related questions.

· Assist with all other duties and projects as assigned.

Education, Skills, and Experience:

· Bachelor's degree in a business or human resources context preferred or successful demonstration of required qualifications and competencies.

· Minimum 2 (two) years of professional level experience in employee benefits preferred.

· Proficient in Microsoft Suite; advanced Excel skills.

· Prior data entry experience preferred.

This job description does not list all the duties of the job. You may be asked by supervisors or managers to perform other instructions and duties. This job description may be revised from time to time and does not constitute a contract for employment.

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