START ASAP Customer Service Associate

1 week ago

Angeles City, Central Luzon, Philippines Sutherland Full time ₱150,000 - ₱250,000 per year

We have an exciting opportunity for a committed and customer-focused Customer Service Associate to join our growing team at Sutherland Clark. In this full-time role, you will be responsible for providing exceptional customer service and support to our clients across their wireless and broadband services.

What you'll be doing

  1. Handle incoming customer calls and inquiries with empathy and professionalism
  2. Troubleshoot and resolve customer issues in a timely and efficient manner
  3. Provide accurate information about products, services, and account details
  4. Conduct data entry, documentation, and case management
  5. Maintain detailed records of all customer interactions
  6. Collaborate with team members to share best practices and continuously improve customer service

What we're looking for

  1. Finished at least 2 years in college (or High School Graduate + relevant work experience)
  2. Strong communication and interpersonal skills, with the ability to listen, empathize, and effectively address customer concerns
  3. Basic computer skills and proficiency in using various software applications
  4. Excellent problem-solving and decision-making abilities
  5. A positive, patient, and friendly attitude, with a commitment to providing exceptional customer service

What we offer

At Sutherland, we are committed to providing our employees with a supportive and rewarding work environment. Some of the key benefits you can enjoy in this role include:

  1. Competitive salary and performance-based incentives
  2. Comprehensive health and wellness benefits, including medical, dental, and vision coverage
  3. Opportunities for career development and advancement
  4. Convenient location in Angeles City, Pampanga
  5. A collaborative and inclusive team culture that values work-life balance

Apply now and take the first step towards a rewarding career with Sutherland

  • Customer Service Representative

    1 week ago

    Angeles City, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱324,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: PampangaAccounts: Financial / TelcoOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-27K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Representative

    7 days ago

    Angeles City, Central Luzon, Philippines StaffSmart Outsourcing Full time ₱216,000 - ₱324,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service Representative Sites: PampangaAccounts: Healthcare (Seasonal)Onsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-27K for a monthQualifications:HS/SHS GraduateWith at least 6 months of BPO experience neededAmenable to work onsite and on a shifting...

  • Customer Service Representative

    2 weeks ago

    Angeles City, Central Luzon, Philippines GDV BUSINESS SERVICES CO. Full time ₱216,000 - ₱324,000 per year

    Looking for virtual process until job offer? We got youWe are hiring for Customer Service RepresentativeSites: PampangaAccounts: Financial / Telco / HealthcareOnsite/Virtual ProcessOnsite Work Set-up | Shifting ScheduleEarn 18K-27K for a monthQualifications:HS/SHS GraduateNo BPO experience neededAmenable to work onsite and on a shifting scheduleCan start...

  • Customer Service Representative

    3 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱150,000 - ₱250,000 per year

    Duties and Responsibilities:Manage a high volume of incoming calls, emails, and online chats from customers who are placing orders, inquiring about an order, product information, and general order assistanceIdentify customers' needs, clarify information, research every issue, and provide solutions and/or alternativesSeize opportunities to upsell products...

  • Start ASAP

    7 days ago

    Angeles City, Central Luzon, Philippines Tata Consultancy Services (TCS) Full time ₱307,200 - ₱384,000 per year

    We are seeking a dedicated and personable Customer Service Representative to join our team. In this role, you will be the primary point of contact for our customers, providing exceptional support, resolving inquiries, and ensuring customer satisfaction. You will handle inbound calls, emails, and chat messages, assist with product or service questions, and...

  • Customer Service Representative

    3 days ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱21,000 - ₱25,000 per year

    Duties and Responsibilities:Manage a high volume of incoming calls, emails, and online chats from customers who are placing orders, inquiring about an order, product information, and general order assistanceIdentify customers' needs, clarify information, research every issue, and provide solutions and/or alternativesSeize opportunities to upsell products...

  • Customer Service Associate

    1 week ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱900,000 - ₱1,200,000 per year

    As a Customer Service Associate for our Personal & Business Banking account, you'll connect with small business owners to support their goals, provide personalized lending solutions, guide them through successful loan applications, and champion inclusive financial access. You'll contribute to a seamless, empowering, and reliable banking experience.What...

  • Customer Service Associate

    1 week ago

    Angeles City, Central Luzon, Philippines Sutherland Full time ₱150,000 - ₱250,000 per year

    As a Customer Service Associate for our Healthcare Billing & Collections account, you'll handle follow-ups on accounts receivable, process reimbursements, apply cash and denial postings, and manage third-party account collections to keep everything on track.What you'll bring to the table:Conduct follow-up procedures for accounts receivable and...

  • Customer Service Associate I

    1 week ago

    Angeles City, Central Luzon, Philippines SuperStaff Full time ₱150,000 - ₱300,000 per year

    The Customer Success Associate I is responsible for the daily customer interactions andsuccess of our client's. Your goal will be to provide an excellent customer experience and workcross-functionally to address customer-related questions. You will engage with our customersover email and text to resolve their order-related issues and be the eyes and ears of...

  • Customer Service Representative

    1 week ago

    Angeles City, Central Luzon, Philippines Prescripto Full time ₱216,000 - ₱324,000 per year

    URGENT HIRING CUSTOMER SERVICE REPRESENTATIVES WANTEDWe've Got You CoveredQualifications:Open to High School / Senior High / College Level & Graduateswith at least 6 months BPO experienceGood English Communications SkillsFull Training ProvidedWork Onsite at SM Clark, PampangaEarn Up to ₱27,000 Monthly1-DAY HIRING PROCESS – Virtual or OnsiteWhether you're...