Restaurant Management Trainee/ Supervisor

4 days ago

Cainta, Calabarzon, Philippines Bigtime Empire Corporation Full time ₱216,000 - ₱432,000 per year

Location: Karangalan, Cainta

Oversees daily restaurant operations, ensuring quality service, team efficiency, and compliance with company standards.

Job Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred but not required).
  • At least 1 year of supervisory experience in food & beverage, casual dining, or quick-service restaurants.
  • Strong leadership skills with the ability to motivate and discipline a team fairly.
  • Knowledge in inventory management, cost control, and basic P&L understanding.
  • Excellent communication and customer service skills.
  • Ability to handle high-pressure situations, resolve conflicts, and manage stress effectively.
  • Flexible to work on shifts, weekends, and holidays.
  • Proficient in MS Office/Google Workspace; familiarity with POS and inventory systems is an advantage.

Job Description / Key Responsibilities

  • Supervise and coordinate daily front-of-house (FOH) and back-of-house (BOH) operations to ensure smooth workflow.
  • Monitor staff performance, provide coaching, and enforce company policies and disciplinary measures when needed.
  • Oversee customer service standards — promptly resolve complaints and ensure guest satisfaction.
  • Manage inventory, stock levels, and coordinate with purchasing to avoid shortages or wastage.
  • Ensure adherence to food safety, sanitation, and workplace safety standards.
  • Track sales performance, control operating costs, and support in achieving store targets.
  • Prepare shift schedules, assign duties, and ensure sufficient manpower coverage.
  • Conduct regular team meetings, align staff on updates, promotions, and operational directives.
  • Uphold company culture and values — accountability, teamwork, respect, and continuous improvement.
  • Submit required daily/weekly operational and sales reports to the Area Manager/Operations Head.

Job Type: Full-time

Pay: From Php18,000.00 per month

Benefits:

  • Employee discount
  • Opportunities for promotion
  • Pay raise
  • Promotion to permanent employee

Work Location: In person

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