Automotive Aftersales Manager

2 weeks ago


Mandaluyong City, National Capital Region, Philippines J-K Network Manpower Services Full time

Company Profile: A well-known manufacturing brand specializing in automobiles and motorcycles

Industry: Manufacturing

Location: Shaw Blvd., Mandaluyong

Work Schedule: Monday–Friday

Work Setup: Onsite

Salary: Php 70,000 gross

Benefits: HMO, Life Insurance, Car Plan, Medical Assistance

Job Requirements:

  • Graduate of Engineering, Automotive, or related field
  • At least 5 years' experience in aftersales operations (preferably in a car dealership), with 2+ years in a leadership role
  • Proven track record in meeting aftersales targets and managing service/parts teams
  • Strong communication, negotiation, and interpersonal skills
  • Skilled in strategic planning and forecasting
  • Committed to delivering excellent customer service
  • Must be able to drive a 4-wheel vehicle with a valid driver's license
  • With available TOR and Diploma

Key Responsibilities:

  • Manage and oversee overall aftersales operations of the dealership
  • Lead and supervise service and parts personnel for smooth daily operations
  • Monitor and achieve aftersales KPIs and performance targets
  • Ensure consistent delivery of excellent customer service
  • Implement strategic plans and forecasts to improve efficiency and profitability
  • Coordinate with other departments to ensure seamless customer experience
  • Uphold dealership policies and compliance with operational standards

Recruitment Process:

  • Virtual Initial Interview
  • Final Interview On-Site
  • Division Manager Interview

Job Type: Full-time

Pay: Php50, Php70,000.00 per month

Work Location: In person



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