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Front Office Supervisor

2 weeks ago

Silang, Calabarzon, Philippines Primer Group of Companies Full time ₱900,000 - ₱1,200,000 per year

Job Title: Front Office Team Leader

Location: Silang, Cavite (Near AUP, PNPA)

Job Summary:

The Front Office Team Leader is responsible for supervising and guiding the front office team to ensure smooth daily operations, excellent customer service, and efficient handling of guest or client interactions. This role acts as a key point of contact for both staff and customers, resolving issues promptly while maintaining high standards of professionalism.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field preferred.
  • Proven experience in front office operations or customer service, with supervisory experience preferred.
  • Strong leadership, organizational, and communication skills.
  • Proficient in front office software, Microsoft Office Suite, and reservation systems (if applicable).
  • Ability to handle multiple tasks under pressure while maintaining professionalism.
  • Strong problem-solving and decision-making abilities.

Working Conditions:

  • Full-time position
  • May require shift work, including weekends and holidays
  • Fast-paced environment requiring multitasking and adaptability

Job Type: Full-time

Work Location: In person