Collections Specialist

1 day ago

Manila, National Capital Region, Philippines Amazon Full time $90,000 - $120,000 per year

The Finance Operations organization works with every part of Amazon to provide operations accounting and operations excellence services with the highest level of controllership at the lowest cost to the company. We provide the backbone systems and operational processes which completely, accurately, and validly pay Amazon's suppliers, invoice our customers and report financial results. Amazon is quickly building the Finance Operations capabilities in the healthcare industry by creating the Healthcare Finance Operations Services.

As part of the Amazon Healthcare Global Finance Operations Services team, you will find yourself working with exceptionally talented and committed to driving financial improvement, scalability, and process excellence. To support the growth of Amazon Healthcare, this candidate must possess a strong passion for accountability, setting high standards, raising the bar, and driving results through constant focus on improving existing and future state operations, systems, and processes in collaboration with Senior Management.

The ideal candidate will not only have exposure to healthcare revenue cycle, including shared services functions (e.g. billing, collections, cash application) but also have exceptional customer obsessed skills to resolve complex dispute management and provide excellent customer service. They will be able to learn quickly and be willing to experiment with new ideas.

Key job responsibilities

  • Contributes to the successful management of healthcare receivables operations, including collections, cash application, account reconciliations and denials management.
  • Interfaces with payers, employers and patients to ensure timely and accurate resolution of accounts receivables.
  • Independently identifies areas of operational opportunity. Prioritizes using analysis and investigation, presents recommendations and drive implementation by collaborating with cross functional teams.
  • Reviews and recommends changes to policies and procedures to improve Accounts Receivables processes.
  • Acts as the Voice of the Customer by acting and reporting on observed areas for improvement.
  • Participates in the development of training materials and quality assurance programs.
  • Adheres to collection and productivity standards as set by leadership

BASIC QUALIFICATIONS

  • Bachelor's degree in a relevant area of expertise such as healthcare, business, or finance
  • Prior experience of at least 1 year in Accounts Receivable in RCM space
  • Experience working in shared services environment with productivity targets
  • Exposure to US healthcare and insurance landscape
  • Understanding of basic accounting principles and receivables management
  • Proven ability to adhere to policies and procedures, as defined by leadership

PREFERRED QUALIFICATIONS

  • Experience with US healthcare and health insurance industry
  • Prior AR Collections or back office experience
  • Has led or been part of a team that worked on Six Sigma belt project / Kaizen / Lean projects

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Job details

PHL, Manila

Finance and Global Business Services

  • Collections Specialist

    1 day ago

    Manila, National Capital Region, Philippines Prime IT Inc Full time $40,000 - $80,000 per year

    Shift Schedule:Eastern Timezone (Night Shift in PH) Job Summary:The Collections Specialist is responsible for daily client engagement and providing administrative and research support for the collections functions. The Collections Specialist is a key member of the billing and finance team and will regularly interact with the finance team, clients and...

  • Collections Specialist

    1 day ago

    Manila, National Capital Region, Philippines Prime System Solutions Full time ₱900,000 - ₱1,200,000 per year

    Shift Schedule & Work Set-up:Eastern Timezone (Night Shift in PH) 100% Remote/WFH with equipment provided Job Summary: The Collections Specialist is responsible for daily client engagement and providing administrative and research support for the collections functions. The Collections Specialist is a key member of the billing and finance team and...

  • Credit & Collections Specialist

    4 days ago

    Manila, National Capital Region, Philippines LexisNexis Risk Solutions Full time

    Credit & Collections Specialist page is loadedCredit & Collections SpecialistApply locations Manila time type Full time posted on Posted Yesterday job requisition id R99763The Credit and Collections Specialist will investigate credit applications and approves applications within established guidelines for companies and individuals.· Minimizes financial risk...

  • Field Collections Specialist

    5 days ago

    Manila, National Capital Region, Philippines beBeeCollector Full time ₱150,000 - ₱250,000

    Job DescriptionThe Collector is responsible for collecting payments from clients. This involves visiting clients, receiving payments and issuing receipts.ResponsibilitiesCollect payments from clients on a daily basis.Ensure all payments are accurate and correctly processed.Issue receipts to clients upon collection of payment.Comply with all credit control...

  • Billing and Collection Specialist

    4 days ago

    Manila, National Capital Region, Philippines AboitizPower Full time

    OverviewBilling and Collection Specialist | SystemsJoin to apply for the Billing and Collection Specialist | Systems role at AboitizPower.ResponsibilitiesSupports the end-to-end billing process by ensuring accurate data input, validation, configuration, and system utilization.Collaborate closely with internal teams and leverages system tools to ensure proper...

  • Account Collections Specialist

    4 days ago

    Manila, National Capital Region, Philippines beBeeCollections Full time ₱150,000 - ₱250,000

    Account Collections SpecialistThe primary goal of this position is to conduct thorough collection activities ensuring accounts are maintained at manageable levels.This involves executing various forms of communication with customers, negotiating settlements, referring cases for external management or legal actions as necessary, and releasing loan...

  • The Collections Specialist Position

    6 days ago

    Manila, National Capital Region, Philippines beBeeSpecialist Full time ₱800,000 - ₱1,200,000

    Join a dynamic team as a Collections SpecialistJob OverviewThis role is responsible for overseeing end-to-end service delivery in the Invoice to Cash (Collections), managing inbound calls, and the dispute process.The ideal candidate will have expertise in collections/dispute management, strong customer engagement skills, and analytical problem-solving...

  • Tele Collection Specialist

    5 days ago

    Manila, National Capital Region, Philippines Billease Full time

    OverviewCHRA Passer Batch 51 | BILLEASE Recruitment Specialist | BS Psychology San Beda University Manila (Academic Distinction, Rank 12)The JobCustomer Engagement: Initiate outbound calls to customers who have outstanding debts, establishing rapport and maintaining a professional and empathetic demeanor throughout the conversation.Negotiation: Negotiate...

  • Credit & Collections Specialist

    4 weeks ago

    Manila, National Capital Region, Philippines RELX Full time

    The Credit and Collections Specialist will investigate credit applications and approve applications within established guidelines for companies and individuals.· Minimize financial risk to the organization by assessing and advising on creditworthiness of prospective and existing customers.· Liaise with corporate customers and other departments to resolve...

  • Collections Specialist

    7 days ago

    Manila, National Capital Region, Philippines Spring Financial Full time

    OverviewJoin to apply for the Collections Specialist (Customer Care) role at Spring Financial.PLEASE NOTE – This is a full-time permanent, overnight, work-from-home position.Compensation & BenefitsMonthly Salary: ₱31,000-₱36,000Monthly Performance Bonus up to ₱4,500Internet Reimbursement up to ₱2,000 Per MonthAnnual Paid Company OutingPaid Time Off...