Training Specialist in BPO

Job DescriptionWe are looking for an experiencedBPO Retail Training Specialistto join our team. In this role, you will be responsible for conducting training sessions for voice support associates handling retail accounts. You will deliver engaging and effective training programs, ensuring new hires and existing staff are equipped with the skills and...

Work Arrangement: 100% Onsite (Cebu)Shift Schedule: Shifting 24x7Experience: Minimum 1 year of experience as a Trainer in BPOFinished at least 2 years in college without back subject/sExperience in training voice agents, any customer service accountsGood communication skillsPreferably available to start immediately

Qualifications:Proven experience as a Trainer / L&D Specialist in the BPO industry.Strong facilitation skills for both classroom and virtual sessions.Excellent communication, coaching, and interpersonal skills.Skilled in developing engaging training content for diverse learning styles.Detail-oriented with strong organizational and reporting...

QualificationsBachelor's degree or equivalent experience preferred.At least 1–2 years of experience as a Trainer or Learning Specialist in a BPO or contact center environment.Strong facilitation and presentation skills, with the ability to engage adult learners.Excellent communication skills, both verbal and written.Job Type: Full-timePay: Up to...

POSITION TITLE:Training Specialist, Customer ExperienceREPORTING TO:Manager, Engaged ServicesLOCATION:Cebu, PhilippinesSummary DescriptionDover Business Services is currently looking for a Training Specialist who will be responsible for aligning Dover Food Retail – After Market Parts team performance with the organization's goals by developing and...

POSITION TITLE: Training Specialist, Customer ExperienceREPORTING TO: Manager, Engaged ServicesLOCATION: Cebu, PhilippinesSummary Description: Dover Business Services is currently looking for a Training Specialist who will be responsible for aligning Dover Food Retail - After Market Parts team performance with the organization's goals by developing and...

Position: CSR Airline AccountLocation: IT Park Tower Cebu | Pure ONSITEJob DescriptionThis is a full-time on-site role for a Reservation Specialist located in Cebu. The Reservation Specialist will be responsible for managing airline reservations, providing excellent customer service, and communicating effectively with clients. The role also includes handling...

Reservation agents provide booking and reservation services to customers. These services may include booking airline tickets & Cancellations. They work with customers over the phone, in person, or via email and strive to provide excellent customer service.LOCATION: Cebu IT ParkPOSITION: Customer Service Representative – Airline Reservation SpecialistWORK...

SVC PH, Inc. is currently looking for a Training Specialist to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We want...

SVC PH, Inc.  is currently looking for a Training Specialist to start ASAPSelect VoiceCom is an American and Australian-owned company providing call center services. While our main goal is to provide first-class service to all of our clients, this is directly linked to our goal of providing a great work environment that our employees can be proud of. We...