Order Fulfillment Assistant
2 weeks ago
Order Processing & Packing
- Pick, check, and pack Shopee orders accurately according to product type and order details.
- Ensure packaging meets company standards — neat, secure, and presentable.
- Prepare and label parcels for shipment using Shopee's order management system.
- Handle customized or printed orders following specific client instructions.
Inventory Management
- Monitor inventory levels and report low-stock or discrepancies to the Operations Manager.
- Assist in daily stock counts, restocking shelves, and organizing warehouse inventory.
- Maintain cleanliness and order in the storage and packing areas.
Shipping & Coordination
- Schedule pick-ups with Shopee's partner couriers.
- Verify tracking numbers and update order statuses on time.
- Communicate delays, damaged items, or shipping issues to the operations team for resolution.
Quality Control
- Conduct final product inspection before dispatch.
- Ensure that all outgoing items match order specifications and quality standards.
Documentation & Reporting
- Record fulfilled orders and returns in the system.
- Assist in generating fulfillment and performance reports as required.
Job Type: Full-time
Work Location: In person
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