Customer Service Representative
6 days ago
Job Overview:
Kickstart your career in the BPO industry Join one of the country's top outsourcing companies as a Customer Service Representative. We're looking for enthusiastic and customer-focused individuals who are ready to grow in a dynamic, fast-paced environment. Perfect for fresh graduates or anyone eager to begin a rewarding customer service career.
Key Responsibilities:
- Handle customer inquiries via phone, email, or chat with professionalism and efficiency.
- Provide accurate information and deliver an excellent customer experience in every interaction.
- Troubleshoot and resolve customer issues promptly; escalate concerns when needed.
- Document all customer interactions and transactions accurately.
- Achieve or exceed performance targets, including quality, productivity, and attendance goals.
Qualifications:
- Open to Fresh Graduates — no prior BPO experience required
- At least 6 months of BPO or call center experience.
- Must hold a Bachelor's Degree.
- Excellent communication skills in English.
- Amenable to work on a Work-from-Home (WFH) setup — equipment will be provided.
- Willing to work on shifting schedules, including weekends and holidays.
- Applicants must be residing in or near Cauayan City, Isabela.
Job Types: Full-time, Permanent
Pay: Php20, Php24,000.00 per month
Benefits:
- Work from home
Application Question(s):
- Are you amenable to a 4 months employment contract?
Work Location: Remote
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