Quality Assurance Manager

About the Role Are you ready to embark on a career where your attention to detail and commitment to quality shine through? As an entry-level Quality Assurance Specialist, you'll be at the forefront of ensuring our organization maintains its reputation for outstanding customer service. Your daily tasks will be diverse and dynamic, including:Engaging in...

Job Title: Quality Assurance Specialist">We are seeking a qualified Quality Assurance Specialist to join our team.">Job SummaryThe Quality Assurance Specialist is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This...

Quality Assurance SpecialistWe are seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for evaluating the quality of customer interactions, documenting and reporting results, and providing feedback to management staff.Key Responsibilities:Evaluate customer interactions through standardized call...

IONOS Philippines Inc.QUALITY ASSURANCE MANAGERAt IONOS, the leading European provider of cloud infrastructure, cloud services and hosting services, you will work together with a wide range of teams. We are characterized by open structures, a friendly working culture and flat hierarchies with a strong team spirit. We firmly believe that work and fun are...

OverviewJoin to apply for the Quality Assurance Analyst role at IntouchCX.IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a...

Job DescriptionWe are seeking a Quality Assurance Associate III to join our team. This role involves performing business support or technical work, using data organizing and coordination skills.The ideal candidate will have experience in quality assurance and analytical processes. They will be responsible for maintaining appropriate licenses, training, and...

Job Title:Quality Assurance SpecialistJob DescriptionThe Quality Assurance Specialist role is responsible for monitoring and evaluating the quality of customer interactions, including calls and other contact methods. This involves assessing accuracy and adherence to established quality standards. The specialist will provide insights to customers to...

Job Title: Assistant Quality Assurance Manager">The role of an Assistant Quality Assurance Manager is to oversee the development and implementation of quality assurance strategies that align with organizational objectives. This involves collaborating with cross-functional teams to ensure seamless integration of processes and systems.Key Responsibilities...

OverviewWe are seeking a meticulous and diligent Quality Assurance Specialist to join our team. This role focuses on ensuring the accuracy, compliance, and quality of patient care documentation, with a particular emphasis on adherence to Medicare guidelines. As the Quality Assurance Specialist, you will audit documents, provide training, and collaborate with...

About the Role Engaging in customer and client listening programs to discern their needs and expectations, ensuring we exceed them at every turn. Monitoring the quality and effectiveness of incoming calls and emails, guaranteeing every interaction reflects our commitment to excellence. Proactively identifying areas for improvement and devising innovative...