
IT Sr. Specialist
1 day ago
Job Description:
- Handle complex problems pertaining to application systems and recommend major solutions, considering cost impact
- Assess and recommend acquisition or major replacement of application systems based on assessed conditions
- Collaborate with stakeholders to understand business requirements and translate them into technical solutions
- Provide support for application systems, troubleshooting issues, and implementing enhancements or upgrades
- Ensure the security, reliability, and performance of application systems through regular monitoring and maintenance
- Coordinate with internal teams and external vendors to resolve technical issues and implement best practices
- Facilitate training sessions and provide technical assistance to end-users as needed
- Document processes, procedures, and configurations related to application systems
Qualifications:
- Education: Bachelor's degree in Computer Science, Information Technology, or any related field
- At least 1-2 years of experience in application support or a similar role
- Working knowledge of application systems and their integration with business processes
- Strong problem-solving and analytical skills, with the ability to think critically and propose effective solutions
- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders
- Ability to work collaboratively in a team environment and manage relationships effectively
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