Process Associate, GBS Finance Operations, Accounts Receivable

4 days ago

Pasig, National Capital Region, Philippines APL Logistics Ltd Full time

Job Purpose

Responsible for performing all relevant accounts receivables activities; attend to invoice, cashiering and adjustment requests; prepare statements of account for both credit and non-credit customers including but not limited to AR/Billing & Reporting.

Roles & Responsibilities

  • Responsible in ensuring all accounts receivables and general accounting are performed in an effective, accurate and efficient manner.
  • Adheres to policies and procedures set
  • Ensures Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) are achieved
  • Prepares statements of accounts for exception customers accurately within the time frame
  • Sorts and emails statement of accounts with appropriate supporting documents, accurately and on a timely basis
  • Resolves billings and any AR exceptions with field personnel within the given time frame
  • Assists in timely collections from certain customers by providing further assistance to Collections Team.
  • Responds to customers and/or customer service's queries (emails)
  • Maintains Deposit accounts statement and balance
  • Performs monthly reconciliation to ensure accuracy
  • Assists in solving problems
  • Assists Team leader in Ad-hoc Reports/Projects. Provides feedback to supervisors on potential process improvements. Ensures strict compliance with financial policies and procedure.
  • Prepares weekly & monthly unbilled report for the stakeholders for the resolution of aged shipments not yet invoice.
  • Supports in issuing the credit note for NAM region.
  • Prepares the AR trend & payment behavior reporting to Regional Finance to ensure the customers payment trends not impacting the KPI.
  • Acts as the key person for discussion and communication with the Regional Finance team

Qualifications

  • Candidate must possess at least a Diploma, Post Graduate Diploma, and Professional Degree in Business Administration/Business Management/Finance/Accountancy or equivalent.
  • Strong communication and problem solving skills
  • Possesses strong analytical skills and accounting knowledge
  • Proficient in Microsoft Word, Excel & Outlook, SAP
  • Data entry experience required
  • Excellent command of English (written & verbal)
  • Attention to detail and is able to meet tight deadlines
  • Committed, meticulous, team player, excellent communication and negotiation skills
  • Able to communicate in a professional and positive manner
  • Prior working experience in a shared services center

For more exciting opportunities, come visit our career portal at Careers | APL Logistics ).

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