Senior Manager, GBS Operations

1 day ago


Pasig, National Capital Region, Philippines APLL External Career Site Full time ₱1,500,000 - ₱2,500,000 per year

The Senior Manager, GBS Operations is responsible in the overall planning, delivery, and execution of origin and destination processes in Global Business Services – Philippines based on migrated tasks.   



This position requires strong leadership as he/she will manage team supervisors and leaders, analysts and document representatives and provide strategic directions and guidance to consistently achieve service level agreement (SLA), operational excellence, and overall business requirements.  He/she maintains close collaboration and partnership with key stakeholders from region and/or local country offices towards process standardization, optimization, automation and issue resolution. 



This position reports to Director, GBS Center Head of GBS Philippines. 



The role will support country business units to provide accurate end-to-end logistics processes and interact as a link between Carriers, Intermodal, and Business Unit for Freight release processes. 



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