Training Developer

2 days ago

Cebu City, Central Visayas, Philippines Aimpoint Full time ₱420,000 - ₱480,000 per year

About Us:

Aimpoint is an Australian Registered Training Organisation (RTO) and Group Training Organisation (GTO) providing training and apprenticeships for Australian companies looking to train and develop their staff or people looking to become employable through training. We are based in South Australia but deliver training nationally and have recently looked to expand into Asia.

Job Summary:

We are seeking a proactive and highly organised Administrative Support Officer, based in the Philippines, to provide comprehensive remote support to our Australian team. This role is integral in managing day-to-day administrative tasks, including virtual reception duties, training administration, data management, and team coordination. The ideal candidate will be tech-savvy, detail-oriented, and confident working autonomously in a fast-paced, remote environment.

Key Responsibilities:

Reception & Front Desk (Virtual)

  • Answer and direct incoming calls and emails during Australian business hours.
  • Respond promptly and professionally to general client, student, and stakeholder enquiries.
  • Manage appointment bookings and maintain communication logs.
  • Provide a friendly and helpful first point of contact for virtual visitors or callers.

Training Administration

  • Assist with student enrolments and maintain up-to-date records in the Student Management System (SMS) and/or Learning Management System (LMS).
  • Prepare and update training materials including attendance sheets, certificates, workbooks, and reports.
  • Support trainers and assessors by managing training schedules, calendars, and resources.
  • Assist with compliance documentation aligned to the Standards for RTOs 2015 and the Australian Qualifications Framework (AQF) (training provided if necessary).

General Administrative Support

  • Perform data entry, document formatting, digital filing, and record management.
  • Monitor and replenish virtual office supplies or subscriptions (where applicable).
  • Maintain shared drives, folders, and documents across cloud platforms (e.g., Google Workspace, Microsoft 365).
  • Draft basic correspondence, forms, and reports as needed.

Team & Project Support

  • Coordinate team meetings, take minutes, and track follow-up actions.
  • Assist with internal communications and workflow management tools (e.g., Slack, Asana, Trello).
  • Support ad hoc projects and administrative tasks across departments.

Requirements and Skills:

· Minimum 2 years' experience in administration, executive assistance, virtual assistance, or similar role.

· Excellent English communication skills – both verbal and written.

· Highly organised with strong attention to detail and ability to meet deadlines.

· Comfortable working across time zones and collaborating virtually.

· Proficient with digital tools such as:

o Microsoft Office

o Teams

o Cloud storage (OneDrive)

o CRM, LMS, or SMS systems (training can be provided)

· Reliable internet connection and work-from-home setup (quiet environment, backup power/internet preferred).

· Ability to handle confidential information with discretion and professionalism

Preferred Qualifications:

· Certificate IV in Training and Assessment (TAE40116 or later) or not willingness to study it.

· Experience developing materials for online delivery or blended learning.

· Experience with LMS platforms (e.g.,Trainer Central).

· Background in one or more vocational industries (e.g., Manufacturing, Business, Construction, IT, etc.).

Job Types: Full-time, Fixed term

Contract length: 6 months

Pay: Php35, Php40,000.00 per month

Work Location: In person

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