Front Office Staff- Night Shift
1 week ago
- Checking guests in and out, including taking deposits and payments
- Liaising with housekeeping teams to check if rooms are ready, and managing additional drop offs of items such as extra towels as required
- Liaising with maintenance staff to deal with issues within rooms and common areas as they arise
- Managing the booking system for future reservations
- Communicating with potential and future guests about upcoming reservations
- Creating key cards and check-in info packs in advance
- Learning about local attractions and amenities, including supermarkets, restaurants, bars, and public spaces, to better serve guests
- Dealing with guest complaints and inquiries
Job Type: Full-time
Education:
- Bachelor's (Preferred)
Experience:
- Office Administration: 1 year (Preferred)
Language:
- English (Preferred)
Work Location: In person
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