Relocation Specialist

The Relocation Specialist is responsible for the operational success of Chevron's relocation activities by managing the day-to-day services of the relocation service providers and serving as a relocation subject resource for employees, managers, and HR teams.

About Us
Chevron is a leading multinational energy company with operations in over 180 countries. Founded in 1879, Chevron has a rich history of innovation and growth, making significant contributions to the global energy landscape.

Chevron markets Caltex fuels, lubricants and other petroleum products in the Philippines. Our network of service stations, terminals and sales offices forms the backbone of our presence in the Philippines.

In March 2020, Chevron sold its 45% non-operated interest in the Malampaya natural gas field. This was the first natural gas development and largest industrial project in the Philippines.

From the Philippines, we provide operational support for Chevron offices on five continents. The workforce supplies transactional, processing and consulting services in areas ranging from finance to information technology.

Chevron operates through two subsidiaries in the Philippines. Our Downstream company is Chevron Philippines Inc. We also operate a business processes support organization through Chevron Holdings Inc.

There are two Chevron companies operating in the Philippines: Chevron Holdings Incorporated (CHI) and Chevron Philippines Incorporated (CPI).

CHI is a shared services center providing transactional, processing, and consulting services in the areas of finance and accounting, information technology, supply chain management, human resources, downstream customer service and marketing. Established in 1998, CHI serves Chevron affiliates in six continents around the world. Over the years, it has grown to be one of the leading members of the shared services industry in the Philippines.

CHI has received various recognitions as a top employer: the 2024 Circle of Excellence for CSR Company of the Year; 2024 Top 10 Fortune 500 companies; 2023 HR Asia best companies; 2022 Diversity Company of the Year; 2021 Asia's Best Employer Brand Award; 2021 Global Best Employer Brand Award; 2020 HR Asia Best Companies to Work for in Asia; 2019 Circle of Excellence, Top Employer Category at Asia CEO Awards, and the 2018 Wellness Company of the Year at the same Asia CEO Awards.

CPI markets the Caltex brand of top-quality fuels, lubricants, and petroleum products through a network of service stations, terminals and sales offices.

About The Role
We have an exciting opportunity for a
Relocation Specialist.
This role will be based in
6750 Building, Makati City, Philippines
.

Responsibilities Include, But Are Not Limited To, The Following

• Partner with suppliers and vendors to ensure a high level of service with a key focus on employee experience and efficient mobility programs.
• Engage with vendors on a regular basis to monitor tasks and case progression.
• Resolve common relocation issues, escalations, and exception requests. Responsible for engaging with vendors to discuss and resolve operational questions in a timely manner. Document outcomes and monitor customer satisfaction. Represent the relocation team in the exception review council of Global Mobility
• Support US relocation and international relocation ensuring compliance with relevant policies and smooth execution of end-to-end processes.
• Leverage knowledge of the US relocation market and relocation practices to provide guidance and coordination across stakeholders.
• Oversee day-to-day relocation operations and ensure service delivery excellence.
• Provide consultation on relocation procedural questions to employees, managers, and HR teams.
• Consult and advise on application of Chevron's domestic relocation policies and procedures to BHR, clients, GMS, and vendor
• Monitor supplier's processes and practices to ensure efficiencies and alignment with Chevron policies and workflows.
• Identify and implement improvement opportunities.
• Provide relocation policy support and guidance to Expat Counselors.
• Coordinate new country setup processes for relocation services.
• Manage and process relocation-related invoices in a timely and accurate manner.

About You
We know our greatest resource is the ingenuity, creativity and innovation of our people. Applications from motivated and talented individuals with a keen interest in the energy industry are encouraged.

Knowledge, Skills, And Experience

• 7+ years' experience in relocation; experience with a relocation management company strongly preferred.
• Strong understanding of the US relocation market and US relocation practices, with proven experience supporting international moves.
• Knowledge of global mobility lifecycle processes and methodologies.
• Experience managing external vendor relationships; understanding of elements of relocation policies, and supplier management.
• Ability to demonstrate exceptional customer service skills
• Ability to demonstrate effective management, organizational, and leadership skills in a dynamic business environment.
• Ability to work effectively with data, analyze and present insights, and develop and deliver presentations.
• Bachelor's degree in HR, business, or a related discipline
• Change management and implementation experience.
• Experience with a Relocation Management Company (RMC)

Everything we do at Chevron is guided by our values and our commitment to The Chevron Way
)
. At the heart of The Chevron Way is our vision to be the global energy company most admired for its people, partnership, and performance.
Participate in world-leading energy projects, advance your professional development and expand your career within an inclusive, collaborative and high-performing workplace.
Benefits

• Competitive salary
• Allowances, medical and optical reimbursements
• Health care coverage for you and your eligible dependents
• Robust employee centered programs for health and wellness
• Time-off to promote healthy work-life balance or to care for your family
• Annual corporate incentive bonus when the company meets established goals
• Recognition & awards program
• Life insurance
• Career development opportunities to all employees through onboarding, training and development, mentoring, volunteering opportunities and employee networking groups.

At Chevron, we are committed to fostering diversity and inclusion at all levels of our company and at all stages of the employee experience. We constantly strive to attract, develop and retain diverse Filipino talent.  Globally, Chevron Corporation has achieved a rating of 100 percent in the Human Rights Campaign Equality Index for the past 17 years. The Index ranks American companies based on their commitment to equality in the workplace.

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