KYC (Know Your Customer) Associate / Verifier

2 weeks ago

Mandaluyong Central Post Office P, Philippines AND Financing Corporation Full time ₱180,000 - ₱300,000 per year
  • Provide initial assessment on individual account application
  • Conduct accurate and timely due diligence reviews of all customers account and transactions
  • Responsible in requesting KYC information, documentation for review and verification of accounts for initial risk assessment on new customers
  • Periodically evaluate existing customers according to established policies and procedures to ensure that the information in the system is current and up to date
  • Perform periodic review on clients' profiles and refresh documentation as necessary
  • Analyze data and trends and escalate suspicious customer information in compliance with company standards on FRAUD/Anti-Money Laundering regulations
  • Identify possible opportunities and pain points to strengthen and improve engagement with customers through existing CRM tools
  • Conduct sales activities pertaining to available products being offered in the market
  • Perform others tasks as may be assigned
  • Keep records of customer interactions, process customer accounts, and file documents
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
  • Meet personal/customer service team sales targets and call handling quotas.

Job Type: Full-time

Pay: Php18,000.00 per month

Work Location: In person

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