
Quality Assurance Auditor
19 hours ago
ADEC Innovation is a global, purpose-driven business solutions organization that specializes in integrating business process solutions with sustainability and environmental management. With a history spanning over three decades, the company was founded in Manila, Philippines, in 1996 and has since expanded its footprint to six continents with a workforce of over 5,000 associates. ADEC Innovation is driven by a mission to advance sustainable business and operational practices by transforming information into knowledge and reshaping risk into positive impact and value for its clients.
We are looking for a Quality Assurance Auditor to join our growing team
Basic Qualification:
- Bachelor's degree from a 4-year college
- Proven experience in Quality Assurance, preferably within the US Insurance or Health Care industry
- 2 to 3 years of hands-on QA experience is preferred
- Advanced proficiency in Microsoft Excel, including reporting, dashboard creation, and data management
- Strong verbal and written communication skills
- Must be amenable to work onsite in Alabang, Muntinlupa, on a shifting schedule
DUTIES & RESPONSIBILITIES
- Review client-facing and internal documents (carrier renewals, quotes, presentations) for accuracy and consistency.
- Identify and correct errors in benefits, census data, and rates to avoid financial or reputational risks
- Ensure all documents align with carrier information and company standards.
- Interpret and verify benefit summaries across medical, dental, vision, life, disability, and ancillary products
- Collaborate with internal teams to resolve any benefit inconsistencies.
- Prepare and manage broker compensation disclosure forms using the D365 system, ensuring compliance with regulations.
- Convert Excel proposals to PDF and deliver finalized documents to clients via email and upload them to the Simple Booklet system.
- Follow company policies related to quality, security, safety, environment, and data privacy.
- Address audit findings and corrective actions promptly.
- Report any security incidents or vulnerabilities.
- Perform other duties as assigned.
What's in it for you?
- Competitive salary package
- Life Insurance on Day 1
- HMO with free dependent*
- Paid leave credits*
- 13th Month pay
*Terms and conditions apply
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