Restaurant Manager

4 hours ago

Paranaque City, Calabarzon, Philippines K1 Center Full time $104,000 - $130,878 per year

Job Summary:

The Restaurant Manager is responsible for overseeing the day-to-day operations of the restaurant, ensuring high-quality service, efficient operations, profitability, and customer satisfaction. This role involves managing staff, controlling costs, maintaining quality standards, and implementing company policies.

Duties and Responsibilities:

  • Supervise daily restaurant operations, ensuring smooth workflow and excellent customer service.
  • Recruit, train, and manage restaurant staff, including scheduling and performance evaluation.
  • Ensure compliance with health, safety, and sanitation regulations.
  • Monitor inventory, order supplies, and manage stock levels to minimize waste and shortages.
  • Handle customer complaints and feedback professionally, ensuring issues are resolved promptly.
  • Develop and implement strategies to increase sales, improve customer retention, and boost profitability.
  • Oversee cash handling, daily sales reports, and financial transactions.
  • Maintain cleanliness, ambiance, and overall appearance of the restaurant.
  • Work closely with kitchen staff to ensure food quality, consistency, and timely service.
  • Enforce company policies and standard operating procedures (SOPs).
  • Conduct regular staff meetings to address updates, goals, and operational improvements.

Qualifications:

  • Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred).
  • Proven experience as a Restaurant Manager or in a supervisory role in the food and beverage industry.
  • Strong leadership, organizational, and communication skills.
  • Excellent customer service and problem-solving abilities.
  • Knowledge of financial management, budgeting, and cost control.
  • Ability to work under pressure and in a fast-paced environment.
  • Flexible to work evenings, weekends, and holidays as required.

Skills:

  • Leadership and team management
  • Strong interpersonal and communication skills
  • Problem-solving and conflict resolution
  • Financial acumen and cost control
  • Time management and organizational skills
  • Customer service excellence

Job Type: Full-time

Benefits:

  • Opportunities for promotion
  • Paid training
  • Pay raise
  • Staff meals provided

Language:

  • English (Preferred)

Work Location: In person

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