
Virtual Assistant
4 days ago
Job Description:
Start and build your career with BMG Outsourcing – one of the well-respected Australian-owned Outsourcing Company with office in Clark and Sydney, providing high quality services to clients and promising career to its employees.
We're looking for a reliable and detail-oriented Virtual Assistant (VA) to support daily administrative and sales-related tasks. You'll play a key role in triaging inbound enquiries, maintaining CRM records, assisting with follow-ups, and providing general sales and admin support. This role is ideal for someone with a background in virtual assistance, customer service, or admin support, particularly within a BPO or professional services environment.
Responsibilities:
- Inbound Sales Support: Triage and manage inbound enquiries via email, web, and phone; assign or escalate as needed.
- CRM & Data Management: Update and maintain CRM/database hygiene, ensuring accurate notes and timely data entry.
- Admin & Calendar Support: Assist with scheduling meetings, follow-ups, and maintaining calendars.
- Quoting & Admin Prep: Help prepare basic quotes, proposals, or admin documents for review.
- Follow-ups: Send follow-up emails/SMS and maintain communication trackers.
- Routine Reporting: Support creation and maintenance of weekly/monthly sales and admin reports.
- Campaign Overflow: Assist during busy campaign periods with admin overflow or ad-hoc consultant tasks.
Requirements / Qualifications:
- 1–2 years of experience in a Virtual Assistant, Admin, or Customer Support role.
- Background in BPO or professional services is a strong plus.
- Excellent written and spoken English communication skills.
- Strong attention to detail, organizational skills, and ability to follow processes.
- Confident using Microsoft 365 (Outlook, Excel, Word, Teams).
- Comfortable working in CRMs or database tools and learning new systems quickly.
- Reliable internet connection and home working setup.
- Available to work with overlap during Australian business hours (Sydney time).
Benefits:
- Salary: We offer a competitive salary that reflects your experience and skills.
- Healthy Work Environment:A supportive, positive, and inclusive workplace that promotes your well-being and growth.
- HMO: Enjoy great health insurance to keep you covered.
- Paid Time Off: Generous vacation days, holidays, and sick leave to help you recharge.
- Company-Provided Equipment: Get a PC or laptop from the company to help you do your best work, whether you're in the office or working remotely.
- Free Shuttle: Convenient and comfortable shuttle service to make your commute easier.
- Free Meals: Enjoy free meals to keep you fueled and focused during the day
- Other perks: Day shift schedule, remote work options, and a bunch of other fun perks like company events (Year-end Party, Summer Outing, Monthly Gatherings, etc.)
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