Supplier Account Management

This job is with Johnson & Johnson, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.
At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at

Job Function
Procurement

Job Sub Function
Category

Job Category
Professional

All Job Posting Locations:
Paranaque, National Capital Region (Manila), Philippines

Job Description
Responsible for maintaining the accuracy, completeness, and quality of vendor data in our supplier database. Lead operational governance initiatives to ensure adherence to data standards and consistently achieve our target KPIs, supporting seamless procurement and supplier management processes.

The Role's Scope Of Responsibilities Include
Operational Governance

• Daily governance of SAM Team tasks including monitoring of aging items
• Act as a point of contact for vendor data inquiries and provide support for cross-departmental projects.
• Ensure vendor data policies and procedures are documented, communicated, and followed within the team.
• Conduct root-cause analysis on master data integration issues, collaborating with technical teams for swift resolutions.
• Perform duplicate check review / deactivation activity on a semi-annual basis as part of the procurement policy.
• Conduct regular audits of vendor data to identify discrepancies and implement corrective actions.
• Conduct monthly reconciliation reviews and take necessary actions to resolve discrepancies
• Prepare and present reports to management on vendor data quality metrics and improvement initiatives.
• Ensure compliance with defined processes when engaging with end users, including requestors, business partners, suppliers, and colleagues
• Ability to provide ad hoc reporting to end-user request and support in Internal Audit activities

Continuous Improvement

• Identify opportunities for process improvements to enhance the quality and accuracy of master data, ensuring seamless business operations.

Tasks/Duties/Responsibilities
70%

• Operational governance to ensure we are hitting our target KPIs including support for any audit requirements

30%

• Support continuous improvement initiatives

Required Qualifications
Required Minimum Education
: Bachelor's degree or equivalent

Required Years of Related Experience:
At least 3 years

Required Knowledge, Skills And Abilities

• Strong attention to detail and analytical skills.
• Proficient in Microsoft Office Suite (Excel, Word, PPT)
• Experience developing and maintaining macros (e.g., Excel VBA) to automate repetitive tasks is desirable.
• Experience with ERP systems (e.g., SAP) is a plus.
• Excellent communication and organizational skills.
• Ability to work with diverse teams
• Previous experience in vendor management or procurement processes is a plus.
• Demonstrated flexibility and willingness to respond to changes

Key Working Relationships
Internal

• Operational teams and other functions such as PEX and S2C teams
• Business Users

External

• Suppliers

Required Skills
Preferred Skills:
Business Behavior, Business Data Analysis, Business Process Design, Business Savvy, Category Management Strategy, Collaborating, Compliant Spend, Critical Thinking, Data Analysis, Detail-Oriented, Digital Supply Chain Platform, Execution Focus, Market Savvy, Negotiation, New Program Development, Process Oriented, Project Support, Risk Management, Situational Awareness, Spend Analysis, Supplier Collaboration, Sustainable Procurement, Vendor Selection